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Manager, Key Account Management B2G
Samsung Electronics
·
3.9
Johannesburg, Gauteng

Full job description

Position Summary
1. Maximize sales revenue of each region(account) by setting sales strategies through market trend analysis.
2. Set sales strategies that focus on customer satisfaction by studying the needs of customers in a region.
Role and Responsibilities
Main function of the Job
The Key Account Manager - B2G is responsible for End User sales to the Government & Education Sector. Maintaining a relationship with key stakeholders to influence and drive sales. Maximizing sales opportunities to deliver and achieve Sell-out.

Roles and Responsibilities
1. [Sales management] Set the mid and long term sales strategy.
2. [Account management] Facilitate the mid and long term relationship with accounts and support the cooperation strategy that is aimed at benefiting both parties.
3. [Marketing sensing] Analyze the region's competitors and market trends and create reports on it.
4. [Demand projection] Project the region's demand to ensure that there is not setback to supply.
5. [Business opportunity development] Assist in the development of new accounts and business opportunities.
Major Tasks
  • Act as the key interface between the B2G customer and all Samsung MX division and key contacts
  • Responsible for the development and achievement of sales targets through the sell out within the B2G business through various BU’s, segments and verticals
  • Review sales and do forecast for each quarter aligned with Roadmap and internal guide. GSCM management
  • Do business case for new opportunities within the account
  • Involvement in the complete sales process: sell-in, sell through, sell out
  • Manage linked commercial processes associated with the account e.g. POC, GTM planning, Commercial deals , drive content, services and related product offerings
Skills and Qualifications
Other Key Activities
  • Develops professional expertise by complying with company policies and procedures
  • Works on problems of moderate scope where analyzing situations or data requires a review on various factors
  • Exercises judgment within defined procedures and practices to determine appropriate action
  • Normally receives general instructions on routine work with detailed instructions on new projects or assignments
  • Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience
  • Liaise with the sellout teams to ensure cohesive sellout plans by vertical by product segment
  • Liaise KAM’s, Channel Partners and key stakeholders within Public Sector
  • CRM and forecasting (SFDC & GSCM) - Business Opportunity Management, sell-in and sell-out forecast monthly
  • Show casing mobile device mgt and driving solution selling
  • SITA/RT15 knowledge and experience with sellout through these contracts
Competencies, Skill and Behaviour Required
  • Previous experience in Account Management or Territory Sales
  • Strong account management and relationship building skills
  • Established Government and Public Enterprise relationships
  • Highly self-motivated and displays attitude that is key to success
  • New business development skills
  • Good negotiating and sales skills
  • Interpersonal skills
  • Judgment
  • Strategic relationship management
  • Problem solving
  • Negotiations skills
Qualification and Experience
  • A relevant commercial qualification is essential; preferred University degree
  • Minimum of 10 -15 years sales experience within Public Sector
  • ICT or Telco background
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