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    • We are looking to recruit a permanent Receptionist to work for United Pharmaceutical Distributors (UPD).
    • Receiving Clients as per the set SOP,.
    • View all Clicks Group Limited jobs - Port Elizabeth jobs
    • Salary Search: Receptionist salaries in Port Elizabeth, Eastern Cape
    • See popular questions & answers about Clicks Group Limited
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Receptionist
Clicks Group Limited
·
3.6
Port Elizabeth, Eastern Cape
Permanent
Apply on company site

Job details

Pay information not provided
Permanent
Port Elizabeth, Eastern Cape

Full job description

Listing reference: 027647
Listing status: Online
Apply by: 27 October 2026
Position summary
Industry: Pharmaceutical Sector
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Gqeberha (Port Elizabeth)
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Group
Introduction
We are looking to recruit a permanent Receptionist to work for United Pharmaceutical Distributors (UPD). The role will be based at our Port Elizabeth branch and will report to the Branch Manager.
Job description

Role Purpose:
To manage the reception area and providing administrative support in order to ensure that customer needs are met in a professional, effective and efficient manner.
Role Objectives:
Receiving Clients as per the set SOP,
  • Greet visitors appropriately
  • Determine visitor needs in a professional manner
  • Maintain visitor register
  • Offer refreshments to visitors where appropriate
  • Direct visitors to correct person
  • Ensure back up when absent from reception desk
Answer Phone Calls
  • Answer and address incoming phone calls in a timely and polite manner
  • Clearly determine the purpose of the call
  • Deal with queries and provide correct information
  • Forward calls to appropriate person
  • Take and deliver messages accurately and completely
Manage Mail
  • Sort and distribute incoming mail
  • Prepare outgoing mail for pick-up or courier
  • Organize courier deliveries
Administration/Clerical Support
  • Perform day to day administrative functions e.g. ordering of stationary, collating data and any other applicable admin fuctions.
  • Maintain equipment and report any malfunctions e.g. KABA, Turnstile report etc
  • Book meeting rooms and sending booking confirmation to participant
  • Assist with Labour broker or service provider Kaba enrollment etc.

Minimum requirements

Experience and Education:
  • Matric or NQF level 4
  • Contact Centre or Telephony Etiquette Certificate desirable
  • Minimum 1 year relevant customer service experience
  • Minimum 1 year switchboard / receptionist experience
Job related knowledge
  • Front desk support or Office administration
  • Knowledge of computers and relevant software applications
  • Knowledge of customer service principles and practices
Competencies Required:
  • Effective communications skills - oral & written
  • Computer skills including the ability to do spreadsheet and word processing
  • Time management skills
  • First Call resolution

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