Automation jobs

Job Overview

Fundraising System & Data Specialist – Westlake, Cape Town.

Duties and Responsibilities:

• Ensuring systems are remaining secure, operational, and up to date.
• Overseeing Salesforce operations and integrations with donation systems, payment gateways, and marketing tools like HubSpot.
• Managing vendor platforms and technical projects, including administering OwnBackup and coordinating with external service providers.
• Ensuring accurate data flow and integrity through imports, reconciliations, deduplication, and performing regular security audits.
• Creating and enforcing SOPs, automation processes, and compliance standards across all platforms.
• Generating donor data reports and insights to support acquisition and retention strategies, including managing F2F campaign performance.
• Serving as the technical lead for the fundraising team, providing user support and delivering training for staff onboarding and system proficiency.

Requirements:

• Several years of experience with Salesforce, Salesforce Non-Profit Success Pack, as an advantage
• Experience in a fundraising organisation will be advantageous
• Experience with data quality and data management
• Proficient in English
• Relevant marketing skills, including compiling tables and graphs for reports and presentations
• Experience with security settings, profiles, roles, visual flows, process builders, workflow & validation rules, custom email templates, reports, dashboards
• Pragmatic, analytical, proactive, and prioritising working style
• Great affinity to animal welfare