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Backup Engineer jobs in Cape Town, Western Cape 7925

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    • Performing backup restores using multiple backup solutions.
    • You will also be a technical escalation point for backup related issues.
    • View all Zenzero Solutions jobs - Century City jobs - Infrastructure Engineer jobs in Century City, Western Cape
    • Salary Search: Infrastructure Monitoring Engineer salaries in Century City, Western Cape
    • Implement Azure backup and disaster recovery using Azure Backup and Azure Site Recovery, including recovery testing against agreed RTO and RPO.
    • Manage and monitor software backup processes, ensuring backups are regularly tested.
    • The successful candidate will take a high level of ownership for the day-to…
    • Implement and manage backup and disaster recovery solutions with scheduled testing.
    • Manage, monitor and routinely verify backups for cloud environments, with…
    • Manage and report on client backups.
    • This candidate for this position will need to have the knowledge and ability to maintain and configure Ekco MSP’s backup…
    • Experience with Veeam backup solutions and troubleshooting backup failures.
    • Perform regular backup verification with Veeam to ensure integrity and…
    • Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and…
Infrastructure Monitoring Engineer
Zenzero Solutions
Century City, Western Cape
Permanent
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Job details

Here’s how the job details align with your profile.

Job type

Permanent

Full job description

The role of Infrastructure Monitoring Engineer is manage and maintain the core infrastructure of our customers environments. You will be responsible for monitoring alerts as they come in and to validate, rectify and escalate where appropriate to resolve alerts within timely manner in order to meet SLA’s. You will also be a technical escalation point for backup related issues
  • Virtualisation – HYPERV, Azure and VMWare
  • Dell and HP monitoring services such as iLO/iDrac/OMSA
  • Experience with Connectwise Product stack (Manage/Automate/Asio) or other ITSM tooling
  • Backup solutions for both 365 (SaaS) and BCDR environments including Acronis, Veeam and Datto
  • Ability to work within a team and collaborate with other departments and stakeholders
  • Good communication skills
  • Able to make judgements on escalation needs and prioritise workloads
  • Problem solving
  • Positive attitude

  • Dealing with alerts for core infrastructure primarily including backup alerts and storage alerts including disk space and disk health alerts, both physical and virtual, across on premise and network devices.
  • Performing backup restores using multiple backup solutions.
  • Involved with Backup related projects from pre-sales and scoping, to implementing backup solutions, and disaster recovery scenario testing
  • Dealing with hardware monitoring alerts including RAM, network, power and virtualisation issues.
  • Reviewing and updating documentation where necessary
  • Escalating tickets to appropriate teams after performing initial validation and investigation
  • Ensure tickets are populated with accurate notes of work carried

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