Bench jobs in Cape Town, Western Cape

Tradeflow is hiring Platform Integrity Analysts to start immediately. Remote with occasional field work in Cape Town; contract, 3 to 8 weeks.

About Tradeflow

Tradeflow is the AI-native procurement-to-payment layer for South African hospitality. Restaurants, bars and hotels order, receive and capture supplier deliveries digitally, without replacing their POS. Our product are live with customers now, so it has to work extremely well out of the box.

When a venue loads data everything syncs to the venue's POS immediately. Mapping accuracy makes that data trustworthy; it is also what takes a new site live immediately.

The role

You'll join a bench of on-demand analysts who keep data accurate, improve the workflows behind it, and turn what they find into reports our engineers can act on. You capture and validate; you analyse what goes wrong; you write it up. Our Head of Data prioritises your findings for engineering, and you check each fix on live data.

What you'll do

• Review captured data against a 90% matching-accuracy target, and log every miss with its cause
• Map supplier lines to venue POS products, and correct mapping errors as you find them
• Help write and maintain the SOP for mapping and the workflows for resolving mismatches
• Propose capture principles that keep data entry consistent, and help train new capturers as the team grows
• Write bug reports engineering can reproduce first time: steps, screenshots, expected versus actual, and how many requisitions or venues are affected
• Log feature requests with the problem, who it affects, the proposed change and the value
• Analyse error patterns by supplier, format and layout; find the root cause and propose fixes
• Do occasional field work at venues in Cape Town metro and the Winelands, scheduled in advance, ending in a written field report

What good looks like

• Matching accuracy at 90% or higher on periodic checks
• Bug reports and feature requests that need no follow-up questions
• An SOP clear enough that the next analyst can start from it without a verbal hand-over
• On-demand work picked up within the agreed turnaround, with early warning when a deadline will slip

You'll thrive here if you are

• Meticulous with data; you spot the line item that is off by one unit
• A clear writer
• Process-minded; a repeated mistake is a workflow problem you go and fix
• Comfortable in spreadsheets; basic Python is a plus; SQL and R help but are not required
• Curious about how hospitality runs: deliveries, suppliers, POS product lists
• Self-managing, diligent and trustworthy; you will work with live customer data
• Able to get to venues in Cape Town for occasional field work

We welcome bigger ideas too. If you see a product-led way to solve a problem you uncover, even outside your core function, write it up as a proposal. Proposals to improve the data pipeline are judged on the quality and depth of the solution.

How we work

• Remote and on demand; not a fixed daily shift
• Up to 45 hours a week, agreed per contract; a weekly timesheet showing the customer (s) worked on and data captured
• A 3 to 8 week engagement, starting immediately after a short interview with our Head of Data
• South African candidates only; Cape Town is a plus for field work

To apply

Apply with your CV and answer the screening questions.

Pay: R75,00 per hour

Expected hours: No more than 45.0 per week

Application Question(s):

• Write the bug report you would send engineering for this: a supplier invoice is uploaded, one line item (6 x 1kg butter) is missing from the captured result, and the invoice total still shows the full amount. Maximum 150 words.
• Describe a time you found the root cause of a recurring data error. What was the cause, and what did you change?
• How many hours a week can you commit over the next eight weeks, and when can you start?
• Where are you based, and can you get to venues in Cape Town for occasional field work?
• Which tools do you use for data work (Excel or Sheets, Python, SQL, R), and at what level?

Education:

• Diploma (Required)

Work Location: Hybrid remote in Cape Town, Western Cape