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Job Post Details

Operations Coordinator - job post

Marketing Pros
3.4 out of 5 stars
South Africa•Remote
R20 000 - R25 000 a month - Full-time

Job details

Pay

  • R20 000 - R25 000 a month

Job type

  • Full-time

Full job description

Description


Tempo Audits is a UK company on a mission to get high-growth tech companies certified, fast, cleanly, and without the traditional audit headache.
Two South African hires are already on the team and thriving. Growth hasn't slowed down, and neither has the workload, so now it's time to bring on a third.
That's exactly why this seat exists.
We need someone who runs systems well and makes sure nothing slips. Onboarding, scheduling, certification, all of it moving without a hitch.
The best part? This is the exact seat the last two hires started in, and both moved up within months as the team kept growing.
If you can prove you can run the engine, there's a real path to more ownership fast.


The Role


What you’ll own:

Client & Audit Administration
  • Run client onboarding: set up files, capture client information, confirm required documentation is in place
  • Follow up on outstanding contracts and required documentation
  • Support contracting activity across the client lifecycle
  • Maintain client files and internal records
  • Manage audit plan follow-ups and pre-audit check-ins
  • Support ongoing compliance monitoring tasks
Certification Administration
  • Support the certification process end to end on the administrative side
  • Issue, track and maintain client certificates
  • Handle transfer clients moving their certification across from another audit body
  • Keep certification records accurate and audit-ready
Auditor Coordination
  • Prepare auditor briefing packs
  • Maintain auditor communication and scheduling
  • Ensure auditors receive required materials in advance
  • Track audit deliverables and report timelines
Client Communication
  • Act as a clear, responsive point of contact for clients on scheduling and logistics
  • Keep clients informed and expectations aligned throughout the audit lifecycle
  • Handle the occasional harder conversation, such as a client moving an audit at short notice where fees apply. This is a small part of the role, but it needs a calm and professional touch.
Client communication starts as support to the wider operations team and grows over time as the role develops.

Internal Systems & Data Hygiene
  • Maintain internal Notion documentation and tracking systems
  • Keep operational trackers and records accurate
  • Ensure shared folders and documentation remain organised

The Person


Who we’re looking for:
  • This role suits someone who wants to be an exceptional operator, not someone looking to manage people or set strategy.
  • Backgrounds that work well: operations assistant, project coordination, delivery coordination, or junior operations roles inside startups or service businesses.
  • Extremely detail-oriented and highly organised, comfortable handling multiple operational tasks at once without anything falling through the cracks.
  • Fast and responsive, able to follow structured processes without needing to be chased.
  • Able to problem-solve and pick up unfamiliar material quickly.
  • Strong written communication, and confident, professional communication with clients.
  • Speed is critical: client volume is high and arrives fast, and each client carries a variant of the same administrative core. The right person works through a heavy task list quickly and accurately.
  • Problem-solving is just as critical: new situations surface daily in a technical operating environment, and the role will absorb more of that detail over time. The right person learns fast and resolves the unfamiliar rather than waiting to be told.

Benefits Through Marketing Pros


Remote-First, Flexible Work Model
Global Visibility
Your Own South African Talent Partner
Full-time South African Employment Contract
HR, Payroll & Taxes are taken care of!

Please be sure to read our Ts & Cs before submitting your application.


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