Call Centre jobs in Sandton, Gauteng
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- CoreSandton, Gauteng
- Adherence to contact centre processes and procedures.
- You will be in a flexible position where you will only be required to work 108 hours per month.
Call Centre Sales Agent
Often replies in 2 daysSustainable concrete Innovation ( Suscon )Johannesburg, GautengOften responds in 2 days- Previous sales or call centre experience is beneficial but not required.
- SUSCON is a dynamic sales and marketing company focused on building strong…
- TLC WorldwideSandton, Gauteng
- Previous experience in a call centre or sales-led environment.
- Annual TLC Wellness Week and programmes throughout the year.
- CBRE ExcellerateJohannesburg, Gauteng
- Attend to calls & requests directed through the call centre from 00:00 - 23:59.
- This role delivers client service by taking inbound calls and making outbound…
- AdvtechJohannesburg, Gauteng
- To recruit new students through the application of the Rosebank International methodology, effective stakeholder relationship management and brand awareness.
- ACTJohannesburg, Gauteng
- Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
- Meets clients’ specific quality standards.
- RewardscoSandton, Gauteng
- 12 months customer service experience within a call centre/BPO is required.
- Be the first point of contact for customers, handling incoming calls with confidence…
- Mustek LimitedMidrand, Gauteng
- Deal with calls/queries received within operations in line with current Service Level Agreements, policies and procedures.
- Adcock IngramAeroton, Gauteng
- This position is not for anyone who envisions just capturing orders.
- Request your consent to participate in aptitude tests or recruitment assessments.
- View all Adcock Ingram jobs - Aeroton jobs - Customer Service Representative jobs in Aeroton, Gauteng
- Salary Search: Customer Service Agent salaries
- See popular questions & answers about Adcock Ingram
- Hahn Collections (Pty) LtdMidrand, Gauteng
- Credit Bureau Experience or knowledge.
- Cross Boarder Road Transport AgencyGauteng
- The Protection of Personal Information Act, 4 of 20213 (POPIA) provides that when one processes another’s personal information, such collection, retention,…
- AdvtechMidrand, Gauteng
- Acquires and capturing student's details for the database.
- High level of accuracy required in both typing and data capturing.
- Discusses the course(s) in detail.
- AdvtechMidrand, Gauteng
- Acquires and capturing student's details for the database.
- High level of accuracy required in both typing and data capturing.
- Discusses the course(s) in detail.
- Sleep GroupJohannesburg, Gauteng 2091
- Share insights from call centre interactions to help retail partners refine their sales approach.
- Assist retail partners with collections processes, ensuring…
- SanlamMidrand, Gauteng
- Efficient in handling chat and calls hybrid system.
- Problem-solving skills and solution-oriented.
- Respond promptly and professionally to inbound client queries…
- View all Sanlam jobs - Midrand jobs - Customer Service Representative jobs in Midrand, Gauteng
- Salary Search: Client Service Agent salaries in Midrand, Gauteng
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- The Focus GroupSandton, Gauteng
- Receive, direct and redirect calls.
- Checking/auditing of Marketing and Transnet vendor received invoices and to be checked against the compliance checklist.
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Job Post Details
iStore Call Centre Agent Part Time - Sandton - job post
3.83.8 out of 5 stars
Sandton, Gauteng
Permanent
You must create an Indeed account before continuing to the company website to apply
Job details
Job type
- Permanent
Location
Sandton, Gauteng
Full job description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The Call Centre Agent is the first line of contact for iStore clients. This individual needs to have high energy and a passion for communicating and talking with clients. This is a customer service focused role that ensures clients are assisted with anything ranging from queries, products, to technical support. If you take joy in
communicating and helping other, this role could suit you.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 108 hours per month.
The Call Centre Agent is the first line of contact for iStore clients. This individual needs to have high energy and a passion for communicating and talking with clients. This is a customer service focused role that ensures clients are assisted with anything ranging from queries, products, to technical support. If you take joy in
communicating and helping other, this role could suit you.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 108 hours per month.
Responsibilities:
- Provide support, assistance and resolution in line with the iStore trading hours
- Achievement of targets
- Adherence to contact centre processes and procedures
- Handle complaints, answer queries and provide support and general information
- Be fully conversant with the Core Group's client care and client satisfaction policies and service level undertakings
- Display a passion for client service, client satisfaction and commitment to meeting and meeting and exceeding client expectations
- Exhibit excellent interpersonal skills and ability to communicate effectively and efficiently with both clients and co-workers in challenging situations i.e. irate clients, conflict resolution, etc.
- Technical support: Resolving technical issues telephonically and possibly researching technical issues
- Status queries: Assist customers with queries on all repairs in progress
- Call logging all incoming telephonic requests
- Customer service
- Matric Certificate
- South African ID
- At least 1 year of experience in a Call Centre
- Professional
- Friendly
- Confident
- Empathetic
- Good verbal and written skill
- Good Telephone etiquette
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