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Waitron Kroomboom Cape Town (BC) - job post

Pedros
3.6 out of 5 stars
Cape Town, Western Cape
Permanent
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Job details

Job type

  • Permanent

Location

Cape Town, Western Cape

Full job description

Exciting New Restaurant


Join our family as we open our brand-new store in Kroomboom Cape Town This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.


Purpose

Deliver high-quality dine-in service and ensure a positive customer experience.

Key Responsibilities

  • Greet and seat customers professionally.
  • Present menus and explain specials.
  • Take accurate food and beverage orders.
  • Serve meals and beverages promptly.
  • Check customer satisfaction during service.
  • Clear and reset tables efficiently.
  • Process payments when required.
  • Manage customer complaints professionally.
  • Maintain cleanliness in dining areas.
  • Coordinate with kitchen and cashier teams.

Competencies Required

  • Interpersonal skills
  • Customer focus
  • Communication skills
  • Multitasking ability
  • Emotional intelligence
  • Service orientation
  • Conflict handling skills
  • Professional presentation

Requirements

  • Previous hospitality experience preferred.
  • Good verbal communication skills.
  • Ability to work flexible shifts.
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