Client Relationship Manager jobs

This role is with our Partners in Performance team, part of Accenture.

Partners in Performance, Part of Accenture is a global management consulting firm with a focus on human performance working alongside client partners to make change happen. We’ve got offices in Australia, New Zealand, South-East Asia, Africa, North and South America and Europe but prefer to spend as little time in them as possible. Instead, we work alongside our clients to unleash their potential and deliver lasting impact that you hardly ever achieve by sitting in a boardroom.

The Associate role is a frontline change agent for our clients. You are the primary source of reliable data and rock-solid analysis, providing the fact base the improvement team uses to make decisions in real time.

Responsibilities include:

• You coach client analysts and line managers, sharing your skills and building relationships across the client site, using your network to ensure improvement plans are firmly based on the real-world clients operate in
• Your key responsibility is to provide rigour and accuracy to the improvement effort. As the chief source of insight based on the data you work with, you facilitate the prioritisation of improvement opportunities, and use root cause analysis to help resolve day-to-day issues with implementation
• You directly support client Idea owners, providing technical and analytical support to ensure improvement ideas are successful
• You recognise when ideas are under or over-performing relative to expectations and you’re the primary source for validating the benefit stream generated by these ideas.
• You draw on and develop your leadership skills to help build the client organisation’s “wiring”, to ensure the improvement effort is sustained by a culture of continuous improvement; by doing this, you ensure that our methodology becomes part of way your client does business, long after the engagement is finished

What you will need to become a member of the Partners in Performance consulting team:

• Undergraduate degree from a top-tier university, with excellent results (distinction average)
• Excellent problem-solving skills, including analytics
• Demonstrated passion for results
• Must be fluent in English
• Excellent communication skills, including ability to respond clearly to hard questions under pressure, and to use visual tools without assistance to assist in communicating insights
• Above average knowledge of PowerPoint and Excel

Based on business requirements, candidates applying for this role can also be assessed for other opportunities within Accenture