Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Ambitious, thirsty for results, love interacting with people? We are looking for a natural brand promoter just like you!

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Sales Manager - Corporate & MICE (Cape Town based) to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As the Sales Manager - Corporate & MICE, you infuse our dynamic Sales Team with an unparalleled level of strategic vision, a results-driven mindset, and an unwavering passion for elevating customer interactions. Your role as a leader is pivotal in steering our sales efforts to new heights, and your ambition sets the tone for achieving exceptional outcomes.

Identify, develop, and maintain relationships with corporate clients, travel agents, event planners, incentive houses and other potential partners.
Proactively seek new business opportunities through cold calling, networking, site visits, sales blitzes, and attending industry events.
Develop and implement sales strategies to achieve revenue targets for corporate individual, Groups, incentives and other hospitality services.
Conduct presentations and Site Inspections for prospective clients.
Prepare/ Negotiate and present customized proposals, contracts, and quotations tailored to client needs.
Negotiate rate and value adds for corporate bookings in order to ensure conversion.
Maintain accurate and updated client records and sales activities in the CRM system (SAP Sales Cloud).
Collaborate with the operations, reservations, and marketing teams to ensure seamless execution of services.
Stay up to date with industry trends, competitor activities, and market conditions.
Attend trade shows, exhibitions, and promotional events to represent the brand when required.
Serve as a key support to the Key Account Director – Corporate, ensuring seamless coordination and execution of sales strategies.
Proactively follow up on all MICE and incentive group enquiries via phone, driving conversion across all Radisson Hotels in South Africa.
Act as the primary field sales contact for MICE, Incentive and Corporate accounts, building strong client relationships through regular in-person engagement.
Lead rate negotiations and value-added offerings for MICE, incentive and corporate bookings to optimize conversion and revenue.
Demonstrate a proactive, analytical, and results-oriented approach in all aspects of the role, consistently striving to exceed targets.
Ensure all activities comply with national policies, the business plan, and Radisson Hotel Group's corporate standards and service concepts.
Drive overall sales performance and enhance market share within MICE, incentive and corporate segments within Cape Town.
Represent the Radisson Hotel Group at key meetings and events to support both hotel operations and the Country Sales Team where and when required.
Proactively develop and manage MICE, incentives and corporate accounts for Radisson Hotel Group South Africa within Cape Town.

Qualifications

Bachelor’s degree in hospitality, Business, Marketing, or a related field (preferred).
Minimum of 2-3 years of proven experience in hospitality or hotel sales.
Strong interpersonal, negotiation, and communication skills.
Self-motivated, target-driven, and able to work independently.
Excellent organizational and time-management abilities.
Proficiency in MS Office
Willingness to travel as required.
Fluent in English.
Strong negotiation skills.
Ability to enhance the hotels community image.
It’s all about the experience and the sale, so say Yes I Can!

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter. South African Nationals only.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

Let Employers Find YouUpload Your Resume