Cosmetics jobs

Cosmetics Manager

We are looking for a passionate, results-driven Cosmetics Manager to lead our beauty department and deliver an exceptional customer experience. The successful candidate will combine strong retail leadership with a genuine passion for beauty, skincare, fragrance, and cosmetic trends. You will be responsible for driving sales performance, leading and developing a high-performing team, building customer loyalty, and ensuring world-class execution of cosmetic brand standards. If you thrive in a fast-paced retail environment and enjoy inspiring customers and teams alike, this role is for you.

Responsibilities

• Drive sales, turnover, and profitability to achieve departmental targets.

• Lead, motivate, and develop a high-performing cosmetics team.
• Recruit, coach, and manage staff through performance management and ongoing development.

• Deliver exceptional customer service and beauty consultations to enhance the customer experience.

• Build strong customer relationships that drive loyalty and repeat business.
• Manage stock levels, replenishment, and inventory controls to minimize shrinkage.
• Execute cosmetic brand standards, visual merchandising, and promotional campaigns.

• Partner with cosmetic brand representatives to maximize sales opportunities and product knowledge.

• Monitor beauty trends and customer preferences to identify growth opportunities.

• Control expenses and ensure compliance with company policies and operational procedures.
  

Qualifications

• Matric / Grade 12 qualification.

• Cosmetics, Beauty Retail, or related industry experience is essential.
• Minimum 3 years' management experience within a cosmetics or beauty retail environment.

• Proven track record of achieving sales targets and driving retail performance.
  
• Skills

• Sales leadership and commercial acumen.

• Customer relationship management.

• Beauty and cosmetic product knowledge.
• Strategic sales planning and execution.

• Team leadership, coaching, and development.

• Inventory and stock management.

• Visual merchandising and brand execution.
• Strong communication and interpersonal skills.

• Analytical and problem-solving abilities.
  

Competencies and Behaviours for Success

• Passion for beauty, cosmetics, and customer service excellence.

• Strong customer focus with the ability to build lasting relationships.

• Results-oriented with a drive to exceed targets.

• Leads with enthusiasm, energy, and accountability.

• Excellent planning, organizing, and multitasking skills.

• Sound decision-making and problem-solving abilities.
• Ability to adapt quickly to changing business needs and beauty trends.

• High attention to detail and commitment to quality execution.

• Creates a positive and motivating team environment.

• Takes initiative and works effectively both independently and collaboratively.
  

Advantageous: Experience working with prestige or premium beauty brands such as Clinique, Estée Lauder, Lancôme, Clarins, MAC, Bobbi Brown, Chanel, Dior, or similar cosmetic brands.

Please ensure your line manager is aware and in support of your application.