Customer Support Associate jobs
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- MalsconsultingJohannesburg, Gauteng
- Listen actively to understand customer needs and provide effective solutions.
- Meet and exceed performance targets for quality, efficiency, and customer…
- QuantaniteJohannesburg, Gauteng 2191
- Stay updated with the latest developments in the customer service sector to provide informed support.
- Respond to customer inquiries, providing detailed and…
- Clicks Group LimitedRoodepoort, Gauteng
- Delivering results and meeting customer expectations.
- Liaison with all other departments to ensure resolution of customer requests.
- Apply by: 24 August 2026.
- Global SupplyJohannesburg, Gauteng
- Provide guidance and support to frontline agents on processes and customer queries.
- Experience handling escalated customer or operational cases.
View similar jobs with this employerEnaexRustenburg, North West- Deliver tailored support while maintaining a professional, customer-centric approach across all touchpoints.
- 4+ years within a customer service environment.
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- ASSA ABLOYJohannesburg, Gauteng
- Minimum of 3-5 years’ experience in a call centre, customer support, or technical support environment.
- Identify, document, and escalate recurring or trending…
- ACDC Dynamics South AfricaPolokwane, Limpopo
- Handle customer inquiries and resolve any issues promptly.
- Greet and assist customers in a friendly and professional manner.
- The Foschini GroupGauteng
- Meeting Customer Expectations - Consistently delivers exceptional customer service.
- Notices the smallest aspects of presentation, customer behaviour, or product…
- IMANII LIFE SOLUTIONSFlagstaff, Eastern Cape 4814
- Providing exceptional customer service and support throughout the sales process.
- Identifying and understanding customer needs to recommend suitable insurance…
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- Motus CorporationParktown, Gauteng
- Provide support to customers and escalate unresolved queries.
- Ensure that the customer care platform is populated with key customer data and case information.
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View similar jobs with this employerIMANII LIFE SOLUTIONSBizana, Eastern Cape- Providing exceptional customer service and support throughout the sales process.
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View similar jobs with this employerIMANII LIFE SOLUTIONSBizana, Eastern Cape- Providing exceptional customer service and support throughout the sales process.
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- Thamahane GroupJohannesburg, Gauteng
- Process and verify customer documentation.
- Assist customers with enquiries and applications.
- Manage and process customer mandates accurately.
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- Foxelli GroupCape Town, Western Cape
- Proven background in phone-based customer support and/or upselling.
- This is not your standard support role.
- Conduct structured phone interviews with potential…
- FirstRandJohannesburg, Gauteng
- Identify opportunities to grow the customer base by attracting creditworthy and profitable customers.
- This role combines operational discipline, people support,…
- View all FirstRand jobs - Johannesburg jobs
- Salary Search: Associate salaries in Johannesburg, Gauteng
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- homechoiceTembisa, Gauteng
- Walk in my customers’ shoes.
- Deliver insight-led solutions my customers need.
- Guide customers through the full customer journey, including product selection,…
Job Post Details
This job has expired on Indeed
Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applicationsAssociate - job post
4.04.0 out of 5 stars
Upington, Northern Cape
Full-time
Location
Upington, Northern Cape
Full job description
Job Description
To manage resources, generate growth in line with business goals through the delivery of an excellent customer experience
- Prevent wastage and identify process improvements to contain and reduce costs
- Manage people by executing management responsibilities, and create an environment that encourages employee growth and performance excellence
- Provide subject matter expertise and thought leadership in area of expertise
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Identify opportunities to expand our customer base with creditworthy and potentially profitable customers
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
- Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
- Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness and report on variances.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
30/01/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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