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Customer Support Representative jobs

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    • Address customer needs in order to meet or exceed customer expectations.
    • Resolve customer dissatisfaction/complaints by taking ownership of the problem.
    • View all FirstRand jobs - Johannesburg jobs - Call Center Representative jobs in Johannesburg, Gauteng
    • Salary Search: Call Centre Agent salaries in Johannesburg, Gauteng
    • See popular questions & answers about FirstRand
    • Handle inbound customer calls and provide excellent customer service.
    • Confident when handling difficult customer interactions.
    • Turn an unhappy customer into a happy one.
    • Keep clear notes on every customer in our system.
    • Calm, patient and genuinely friendly, even with a difficult…
    • We are looking for a customer-centric individual to deliver excellent customer services to clients, ensuring processing of daily requests efficiently within…
    • Provide customer and market insights to support product development, process optimization and the alignment of product specifications and practices with…
    • Provide a professional customer experience and satisfaction at all times.
    • To action, resolve or escalate a range of customer queries or complaints via various…
    • Good attention to detail when capturing customer information.
    • A dynamic and fast growing Umhlanga based company is looking to employ inbound customer care…
    • Supporting customer retention through targeted initiatives aimed at reducing churn and improving the overall customer experience.
  • View similar jobs with this employer
    • In this role, you will be the primary point of contact for our clients, ensuring they receive exceptional service, prompt issue resolution, and clear…
    • Entering customer information into the database.
    • Answering customer inquiries by phone and in writing.
    • Friendly and professional support of Deutsche Bank’s…
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