• Deliver service execution of the highest quality.
• Identify service opportunities and leads and communicate to the GEA personnel responsible.
• Be the “face” of the organization.
• Troubleshooting of GEA equipment and other manufacturer’s equipment.
• Performing of planned and unplanned services and maintenance and repairs to equipment of all types and sizes as per applicable GEA SOP’s and maintenance manuals.
• Installation and Commissioning of Equipment.
• Assist in Project Execution activities.
• Overhauling of equipment.
• Performing of tasks as per the defined and strict schedule to meet the deadline.
• Carry out site visits, audits and monitor site performance.
• Gathering and classifying data using various measuring equipment applicable to the equipment.
• Ability to read and understand basic schematics and diagrams in his/her relevant field of expertise.
• Read gauges and instruments.
• Operate various equipment in compliance with legal guidelines.
• Testing of malfunctioning systems and components using electrical, mechanical, digital, and pneumatic controls.
• Coordinate with other departments for various purposes like budget expenditures, deadlines and other technical support.
• Preparation of estimates for repairs and maintenance, installation and commissioning of equipment.
• Maintaining of records of repairs and maintenance of equipment requiring future service as per maintenance schedules, corporate governance, legal requirements and customer requirements.
• Coordinating of work schedules with other departments and shops in order to keep inconvenience to a minimum.
• Providing of technical direction to service personnel.
• Adhering and following all HSE governance of GEA and customers.
• Be willing to travel when the need arises.

Qualifications & Experience:

• Certificate/Diploma or relevant qualification as an Artisan in one of technical fields relevant to our organization
• 5 years within our industry (seasoned Artisan/FSE)
• Mechanical / Electrical AC & DC / Millwright / Fitter & Turner

Other Skills & Competencies:

• Ability to read and understand basic schematics and diagrams in his/her relevant field of expertise.
• Customer service
• Problem solving
• Good communication skills
• Team player
• Be professional in their dealings and communication with the customer
• Sound knowledge of the Health and Safety acts and legal requirements pertaining to the industry and preferably have completed Health & Safety training course.