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In House IT Support Technician - job post

AROUND THE CLOCK CALLING (PTY) LTD
Cape Town, Western Cape
R15 000 - R20 000 a month - Permanent, Full-time

Job details

Pay

  • R15 000 - R20 000 a month

Job type

  • Permanent
  • Full-time

Location

Cape Town, Western Cape

Full job description

Key Responsibilities

  • Provide first-line IT support to all call centre staff.
  • Troubleshoot hardware, software, printer, and network issues.
  • Install, configure, and maintain desktops, laptops, and peripherals.
  • Set up new user accounts, email profiles, and workstations.
  • Monitor and maintain the company's IT infrastructure.
  • Perform system updates, backups, and preventive maintenance.
  • Liaise with external IT vendors when necessary.
  • Ensure minimal downtime by responding promptly to technical issues.

Minimum Requirements

  • Certificate, Diploma, or Degree in Information Technology, Computer Science, or a related field.
  • At least 2 years of IT support experience (call centre experience is an advantage).
  • Strong knowledge of Windows operating systems, Microsoft 365, networking, and troubleshooting.
  • Excellent communication and customer service skills.
  • Ability to work independently and under pressure.

What We Offer

  • Salary 15-20K
  • Friendly and professional work environment.
  • Career growth and development opportunities.

Pay: R15 000,00 - R20 000,00 per month

Work Location: In person

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