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Front of House Manager
1702 Heritage Kitchen
Durbanville, Western Cape
Full-time

Job details

Pay information not provided
Full-time
Durbanville, Western Cape

Full job description

Minimum Experience: 3 years in hospitality, with management or supervisory experience required.

Key Responsibilities

  • Oversee daily front-of-house operations.
  • Manage, train, and motivate waiters, hosts, and service staff.
  • Ensure excellent customer service and guest satisfaction.
  • Manage staff scheduling, punctuality, and performance.
  • Handle guest complaints and resolve service issues professionally.
  • Monitor restaurant cleanliness, presentation, and service standards.
  • Assist with bookings, functions, and special events.
  • Work closely with the kitchen and management team to ensure smooth operations.

Requirements

  • Minimum of 3 years’ experience in the hospitality industry.
  • Previous restaurant management or supervisory experience.
  • Strong leadership, communication, and organizational skills.
  • Excellent customer service and problem-solving abilities.
  • Ability to work under pressure in a busy restaurant environment.
  • Flexible availability, including evenings, weekends, and public holidays.
  • Professional appearance and a hands-on approach.

Work Location: In person

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