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General Manager jobs in Western Cape

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GENERAL MANAGER
TBC
·
3.1
Plettenberg Bay, Western Cape
R15 000 - R30 000 a month
Permanent, Full-time

Job details

R15 000 - R30 000 a month
Permanent, Full-time
Plettenberg Bay, Western Cape

Full job description

General Manager – Whalesong Hotel & Spa

Position Overview

Legend Hospitality Group is seeking an experienced and results-driven General Manager to oversee the overall operations of Whalesong Hotel & Spa in Plettenberg Bay. The successful candidate will be responsible for ensuring exceptional guest experiences, operational efficiency, financial performance and the effective management of all hotel departments.

Key Responsibilities

Oversee the day-to-day operations of the hotel, including accommodation, food and beverage, spa services and guest relations.

Drive revenue growth, profitability and cost control.

Lead, motivate and develop departmental managers and staff.

Maintain high standards of guest service, hospitality and operational excellence.

Develop and implement strategies to improve occupancy, revenue and guest satisfaction.

Manage budgets, financial reporting, stock control and operational expenses.

Build strong relationships with travel agents, tour operators, corporate clients and other industry partners.

Ensure compliance with company policies, health and safety regulations and hospitality standards.

Minimum Requirements

Relevant qualification in Hospitality Management, Hotel Management or Business Management.

Minimum of 5 years' experience in a senior hotel management position, preferably as a General Manager or Operations Manager.

Proven experience managing hotel operations, budgets, revenue and staff.

Strong leadership, financial management and problem-solving skills.

Excellent communication and interpersonal abilities.

Strong understanding of hotel revenue management and guest service standards.

Ability to work flexible hours, including weekends and public holidays when required.

Ideal Candidate

A hands-on, commercially minded hospitality professional with a passion for service excellence, strong leadership abilities and a proven track record of improving operational performance and profitability.

Job Types: Full-time, Permanent

Pay: R15 000,00 - R30 000,00 per month

Experience:

  • hospitality: 2 years (Required)

Work Location: In person

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