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Medical Office Administrator
Paarl, Western Cape
Full-time

Job details

Pay information not provided
Full-time
Paarl, Western Cape

Full job description

A busy multidisciplinary psychology practice is looking for a vibrant, articulate, and experienced Administrators at the Durbanville branch. The candidates must be able to work independently and as part of a team. Reliable transport is required.

Job description:

  • Managing the diaries of allocated clinicians.
  • Scheduling of appointments.
  • Contacting newly referred clients for appointments.
  • Answering phone calls.
  • Responding to inquiries.
  • Maintaining professional communication.
  • Switchboard management.
  • Receiving clients in the reception area.
  • Issuing invoices, doing billing.
  • Collection of payments.
  • Issuing receipts.
  • Dealing with claim queries and PMB applications to medical aids.
  • Managing medical aid queries.
  • Follow up on unpaid accounts.
  • Assist with account queries.
  • Daily cash up for the branch.
  • Manage petty cash for the branch.
  • Ensure the practice is always neat and tidy. (Covid Regulations)
  • Performing general admin tasks.
  • Filing.

Requirements:

Experience:

  • Minimum of two years’ experience as administrator in a medical/allied health practice - Essential
  • Experience in at least one medical management software program – Essential

· Experience in doing billing and collections of payments - Essential.

· Experience working on at least one medical management software programme – Essential. Having GoodX experience will be an advantage.

Qualifications:

Matric – Essential

Required skills:

  • The ability to manage 3 to 4 psychologists’ diaries with accuracy and precision
  • The ability to work under pressure.
  • Strong knowledge of practice management systems.
  • Excellent telephone etiquette.
  • Excellent communication skills and fluency in English and Afrikaans.
  • Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.)
  • Financial management skills, such as daily cash up and petty cash.

If you meet the above criteria, please send your CV to ndc.jonene@gmail.com.

Only shortlisted candidates will be contacted.

Please consider your application unsuccessful if you have not heard from us within two weeks.

Job Type: Full-time

Application Question(s):

  • 1. Do you have at least two years’ experience as Administrator in a medical/allied health professions practice?
  • 2. Which medical management software program do you have experience in? Specify.
  • 3. Do you have experience in doing billing and collections of payments?

Work Location: In person

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