General Work Vacancy jobs in Port Elizabeth, Eastern Cape 6001

Position: Administrative and Company Support Officer
Department: Administration and Operations
Industry: Plastic Manufacturing

Salary: Market related and aligned to experience and demonstrated skills.

Job Type: Full-time

Application Process: Email your CV, copy of your drivers and relevant certificates

About the Role

We are seeking a proactive, organised, and versatile Administrative and Company Support Officer to join our team. This position plays a key role in supporting the daily administrative and operational functions of the business, ensuring efficient processes, effective communication, and strong relationships with customers, suppliers, and employees. A key aspect of the role will be the creation of new reports, improving existing reporting methods, and ensuring that management has access to reliable operational information to support informed decision-making, planning and performance monitoring.

While the role is predominantly administrative, the successful candidate must be adaptable and willing to assist across various departments as operational needs arise. The position offers an opportunity to develop new skills, gain exposure to different areas of the manufacturing business, and contribute to the company's ongoing growth and efficiency. Training will be provided to support the successful candidate in developing the necessary skills and industry knowledge.

Key Responsibilities:

1) Customer relations and order management

· Handle calls, emails, and client enquiries

· Maintain consistent and professional communication with customers throughout the order process.

· Capture, process, monitor, and track customer orders from placement through to fulfilment.

· Provide customers with updates regarding order progress, delivery timelines, and product availability.

· Assist with sample review processes and coordinate communication and follow-ups where required.

· Maintain effective communication and working relationships with suppliers.

2) Reporting systems developemnt and management

· Develop, implement and maintain reporting systems and processed across products, materials, stock, orders, employees and the distribution of goods

· Identify reporting requirements across departments and work with relevant personnel to establish appropriate reporting methods

· Maintain a centralised, organised and reliable reporting structure to support business activities

· Generate weekly reports detailing incoming raw materials, purchased goods and other materials received by the company

· Monitor product movement throughout the business, including stock received, stock on hand, stock issued, stock dispatched and relevant stock adjustments

· Manage the collection, consolidation and verification of information from relevant departments to ensure reports are complete, accurate and up to date.

· Support management with ad hoc reports, data analysis and information requests as required.

3) Administration and Stock Control

· Manage employee timesheets and supply production manager with weekly reports

· Maintain accurate administrative records, documentation and internal reporting

· Provide general administrative support to management and other departments

· Assist with stock takes, stock capturing, and the maintenance of accurate inventory records

· Assist with employee administration and general staff coordination

· Identify opportunities for employee upskilling, training, and performance development

· Support initiatives aimed at improving employee performance and operational efficiency

· Identify opportunities to improve administrative systems, reporting processes, and workflow efficiency

· Demonstrate flexibility and a willingness to learn new processes and responsibilities as the business evolves

· Support marketing initiatives and the preparation of promotional content.

· Contribute to maintaining a professional and consistent company image across communication channels.

Desired Skills and Competencies:

· The ability to multitask, prioritise responsibilities, and work effectively under pressure

· Familiarity with ERP systems (order capturing systems)

· Excellent written and verbal communication skills

· Bilingual: Afrikaans and English

· A professional and customer-focused approach

· Confidence in communicating with customers, suppliers, and employees

· Proficiency in Excel

· An interest in reporting, data capturing, report preparation, and reviewing operational information

Previous experience in administration, manufacturing, logistics, procurement, or a similar support role would be advantageous.

Minimum Qualifications & Experience:

· Matric

· Administrative experience

· Experience building and maintaining customer relationships

· Clear Criminal Record

· Drivers license is required (willingness to travel within the Eastern Cape to meet with suppliers)

The Ideal Candidate

The ideal candidate is a reliable, detail-oriented, and resourceful individual who takes pride in keeping processes organised and ensuring that tasks are completed accurately and efficiently. They should enjoy working with reports and administrative systems while also being comfortable engaging with people and assisting with practical operational requirements.

We are looking for someone who takes initiative, identifies opportunities for improvement, and understands that effective administration is central to the success of the wider business. Flexibility, a positive attitude, and a willingness to develop professionally will be essential.

Pay: R5 000,00 - R15 000,00 per month

Language:

• English Proficiently (Required)
• Afrikaans Proficiently (Required)

License/Certification:

• Drivers License (Required)

Work Location: In person