HR Manager jobs

Role Overview

The Recruiter will source, assess, match high-quality remote talent with our portfolio of US-based clients (startups, SMBs, enterprises), while also handling key HR responsibilities and client account management. This role combines full-cycle recruiting with ongoing support for talent placement success and nurturing client relationships.

Key Responsibilities

Sourcing & Talent Pipeline

• Proactively source remote candidates through job boards, social platforms, communities, referrals, and outreach campaigns.
• Build and maintain talent pipelines for key roles (e.g., operations, administrative, customer support, technical).
• Nurture relationships with high-potential candidates for current and future opportunities.

Screening, Interviewing & Matching

• Conduct structured phone/video screens to assess skills, experience, communication, and culture fit.
• Evaluate resumes/portfolios and match candidates to client needs across startups, SMBs, and enterprises.
• Prepare candidates for interviews with role briefings, coaching, and expectation-setting.
• Present shortlists, manage interview scheduling, and facilitate client feedback loops.

HR Responsibilities

• Handle core HR tasks post-placement, including onboarding support, compliance guidance (e.g., contracts, payroll setup), performance check-ins, and offboarding if needed.
• Manage talent lifecycle concerns like retention support, issue resolution, and career progression discussions.
• Ensure all placements align with US labor laws, remote work best practices, and client HR policies.

Client Account Management

• Serve as the primary account contact for assigned clients, addressing placement concerns, satisfaction, and expansion needs.
• Conduct regular check-ins with hiring managers to gather feedback, troubleshoot issues, and identify new requisitions.
• Proactively manage client relationships to drive repeat business, upsell opportunities, and long-term partnerships.

Process & Reporting

• Maintain accurate ATS/CRM records for candidates, placements, and client accounts.
• Track metrics like time-to-fill, placement success, retention rates, client NPS, and revenue per client.
• Provide updates on search progress, HR/ client issues, and market insights to internal teams.

What We’re Looking For

• 3–5+ years of recruiting experience in agency, RPO, or high-volume settings, with HR or account management exposure.
• Proven track record in placing remote talent for US-based roles/companies.
• Strong HR knowledge (onboarding, compliance, employee relations) and client-facing skills for relationship building.
• Excellent communication, organization, and ability to juggle multiple clients/roles across time zones.
• Familiarity with ATS/CRM tools and metrics-driven recruiting.

Nice to Have

• Experience in staffing platforms, marketplaces, or verticals like ops/EA, tech, or customer success.
• Background supporting startups alongside enterprise clients.

Job Types: Full-time, Permanent

Pay: R13 000,00 - R22 000,00 per month

Work Location: Remote