Helpdesk Support jobs in Pretoria, Gauteng
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- Optimi GroupCenturion, Gauteng
- Adhere to client support schedule and break schedule.
- The ideal candidates should be deadline-driven with strong solution development abilities and excellent…
- View all Optimi Group jobs - Centurion jobs - Helpdesk Assistant jobs in Centurion, Gauteng
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- webonlinePretoria, Gauteng
- Senior At least 1 year’s solid support and industry related experience.
- Junior No previous work experience required.
- Sound people skills and phone ethics.
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- CorePretoria, Gauteng
- Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.
- EduvosMidrand, Gauteng
- Technical PC and Network support skills.
- To provide first and second level IT workplace support services on a campus to students and employees (hardware /…
- View all Eduvos jobs - Midrand jobs - IT Technician jobs in Midrand, Gauteng
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- Ligpos (Pty) LtdPretoria, Gauteng
- Salaris: R7,000 – R12,000 per maand (Afhangende van ondervinding).
- Eerstevlak Ondersteuning: Hantering en vinnige eskalering van basiese hulptoonbank-kaartjies…
- Optimi GroupCenturion, Gauteng
- Adhere to client support schedule and break schedule.
- The ideal candidates should be deadline-driven with strong solution development abilities and excellent…
- My IT CrewRemote in Gauteng
- Manage support requests from beginning to resolution while keeping clients informed throughout the process.
- As a Support Engineer, you'll work directly with our…
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- My IT CrewRemote in Gauteng
- Manage support requests from beginning to resolution while keeping clients informed throughout the process.
- As a Support Engineer, you'll work directly with our…
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- AdvtechPretoria, Gauteng
- Ensures that the campus has the necessary ICT support during operational hours.
- Interacts and liaises with vendors or service providers for support and…
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- Spinnaker SoftwareMidrand, Gauteng
- You will need to ensure ensure that excellent customer relations are a priority.
- You will need to maintain those relationships and ensure that the agreed…
- SmollanGauteng
- Provide timely support and troubleshooting via phone, email, chat for technical issues experienced by.
- 3+ years’ experience in end-user technical support role,…
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- Mint SolutionsWaverley, Gauteng
- Customer support: 1 year (Required).
- At least 1 year in a technical or customer support role.
- Log, update and resolve tickets in our helpdesk system, keeping…
- SoluGrowth (Pty) Ltd.Midrand, Gauteng
- Context: Responsible for handling all first line customer and stakeholder enquiries that pertain to Employee Services within GSS.
- Ligpos (Pty) LtdPretoria, Gauteng
- Tegniese Ondersteuning: Hantering en tydige afhandeling van hulptoonbank-kaartjies (Remote & On-site).
- PC/skootrekenaar hardeware komponente en foutsporing.
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- Spinnaker SoftwareMidrand, Gauteng
- You will provide second line specialist support and assistance to computer users by answering questions, resolving technical problems and maintaining the…
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Job Post Details
Temporary Helpdesk Assistant
Centurion, Gauteng
Temporary Helpdesk Assistant
Job details
Pay information not provided
Centurion, Gauteng
Full job description
Optimi is looking for dedicated and customer-orientated individuals to join the Client Engagement team as Helpdesk Assistants. The ideal candidates should be deadline-driven with strong solution development abilities and excellent communication skills and can analyse and resolve queries.
REQUIREMENTS
- Certificate in Client Support or similar.
- Grade 12
- Computer literacy: MS Suite (Word, Excel).
- Computer literacy: ZohoDesk or similar advantageous
- Fluent in Afrikaans & English (written and verbal) and one other official South African language.
DUTIES
- Respond to client queries timeously and effectively.
- Answer all inbound calls timeously.
- Provide clients with accurate and concise feedback.
- Provide step by step assistance.
- Adhere to client support schedule and break schedule.
- Troubleshooting of platforms.
- Assign tickets where applicable in line with relevant teams, categories and requirements.
- Remain current with all system information, changes, and updates.
- Assist collegues with work overflow.
This position is based in Centurion.
Should you not receive a call from us in 14 days, please consider your application unsuccessful.
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