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Job Post Details
Patient Services Coordinator - Durban - job post
Job details
Pay
- R19 500 - R22 750 a month
Job type
- Permanent
Full job description
Patient Services Coordinator Durban
Please apply using the following link:
https://048c5624105541.uk.deputy.com/jobs#/39CF4NXRGjmclJZKMFu69WwJCEb
35 hours per week | Permanent
Location:
Durban, South Africa,
Shifts:
Monday–Friday, between 08:00–20:00 GMT
Important: Morning shifts starting at 08:00 GMT are mandatory as well as Friday afternoon shifts to 22:00 GMT
Salary:
Based on contracted hours
Training Start Date:
September 2026
Make a real difference - one call at a time
We’re on the lookout for confident, tech-savvy call centre professionals who can
think clearly, stay calm, and lead with compassion - even when things get busy. If
you’re great with people, quick with systems, and passionate about helping others,
this role could be perfect for you.
You’ll be supporting UK patients, often during stressful or sensitive moments - so
empathy, professionalism, and resilience are key.
What you’ll be doing
-Handling a high volume of inbound calls from UK patients
-Accurately capturing and updating information across multiple IT systems
-Spotting red flags and escalating issues when needed
-Booking appointments while following strict clinical protocols
-Providing support with patience, care, and reassurance
What you’ll need to succeed
-At least 1 year of high-volume call centre or reception experience
-Strong IT skills with fast, accurate typing
Emotional resilience—you’re comfortable handling sensitive conversations
-A quiet, secure home workspace
-Reliable internet and a load-shedding backup solution (UPS, inverter, or
generator)
-A Windows 11 PC (no MacBooks or Chromebooks) and a headset
-The ability to start work at 08:00 GMT and work up until 22:00 GMT
What’s in it for you?
-Fully remote work, moving to hybrid options in 2027
-Comprehensive paid training and ongoing coaching
-A supportive, friendly team that’s got your back
-Paid annual leave + public holidays (pro rata)
-A competitive salary structure with clear development and promotion
If you are interested in this role please apply using the following link:
https://048c5624105541.uk.deputy.com/jobs#/39CF4NXRGjmclJZKMFu69WwJCEb
PLEASE NOTE ONLY APPLICANTS BASED DURBAN WILL BE CONSIDERED
APPLICATIONS CLOSE ON THE 4 SEPTEMBER 2026
Pay: R19 500,00 - R22 750,00 per month
Work Location: Remote