Hospital jobs in Erasmuskloof, Gauteng

Salary: $900 – $1,400 per month, USD-linked, based on experience
Location: Remote — work from anywhere in South Africa
Hours: 3pm – 11pm SAST or 6pm – 2am SAST (U.S. business hours) — your mornings are completely free. No weekends.
Requirement: 2+ years working in a veterinary practice. Applications without veterinary practice experience are automatically rejected.

The Role

You'll be the dedicated remote front-desk for one U.S. veterinary clinic — their care coordinator, their client's first voice, part of their team every day. This is real veterinary work, done from home, paid in USD salary.

No commute — for most clinic staff, that's R800 – R1,500/month straight back into your pocket, on top of the salary.

What You'll Be Doing

• Client Communication: Answer and initiate calls, texts, chats, and emails from pet parents with empathy and clarity.
• Appointment Scheduling: Book, reschedule, and confirm visits following your clinic's exact workflow.
• Care Navigation: Help pet parents understand what comes next — triage inquiries, explain services, coordinate follow-ups.
• Estimates & Treatment Plans: Build estimates in partnership with the veterinary team.
• Records: Keep medical records, notes, and workflows tight and up to date.
• Protocol Adherence: Follow your clinic's systems, preferences, and communication tone exactly.

Who We're Looking For

• Veterinary experience: 2+ years in a veterinary clinic or hospital — front desk, reception, practice administration, or client care.
• Spoken English: You'll be on live calls with American pet owners all day. Clear, confident spoken English is essential — and it's the first thing we assess.
• Tech-comfortable: You can juggle practice management software, VoIP tools, and client comms platforms, and learn new systems fast.
• Detail-oriented: Your notes and records don't miss things.
• Independent: You work from home, own your outcomes, and communicate proactively.
• Remote-ready: Stable high-speed internet and reliable power backup.

Why Mascotte

Mascotte is a fast-growing, tech-enabled company transforming how U.S. veterinary practices operate behind the scenes. We're not a staffing agency — our team members are dedicated, long-term extensions of the clinics they support. Everyone here has lived the vet clinic hustle.

• USD-linked salary of $900 – $1,400/month, based on your experience
• Mornings free for family, study, or life
• Full training on U.S. clinic systems and client communication
• A tight-knit team of vet-industry people who speak your language
• Real growth: senior roles and higher-responsibility positions as we scale

Our Hiring Process — fast and transparent

• Apply (2 minutes, with screening questions)
• Culture-fit interview
• Case study
• Interview with a live client scenario
• Final call → offer

We move in days, not weeks.

If you've got real veterinary practice experience and you're ready to take it remote — Mascotte wants to hear from you.

Pay: R16 000,00 - R24 000,00 per month

Application Question(s):

• This role requires full-time availability on a fixed shift of either 3pm–11pm SAST or 6pm–2am SAST, Monday–Friday. Are you able and willing to commit to both of these shifts?
• How many years have you worked as an employee in a veterinary clinic or veterinary hospital? Note: pet ownership, pet sitting, grooming, dog walking, animal shelter volunteering, and animal care courses do NOT count as veterinary practice experience.
• Which veterinary practice management software have you used?
• Is English the language you are most comfortable and confident conducting fast-paced, professional phone conversations in?

Work Location: Remote