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Job Post Details

Guest Relations Consultant - job post

Wilcon
3.4 out of 5 stars
North West
R8 000 - R10 000 a month - Temp to perm

Job details

Pay

  • R8 000 - R10 000 a month

Job type

  • Temp to perm

Location

North West

Full job description

Join an exceptional team at a premier five-star lodge and deliver unforgettable guest experiences.

REQUIREMENTS

  • Minimum 2–3 years five-star luxury lodge experience in a Guest Relations or senior hospitality role
  • Exceptional communication and interpersonal skills
  • Strong attention to detail and commitment to service excellence
  • Natural leadership and team management abilities
  • A polished, professional and solution-oriented approach
  • Willing to relocate within South Africa

The Guest Relations Consultant will be responsible for creating and maintaining exceptional guest experiences, ensuring personalised service, operational excellence and the highest standards of hospitality throughout the lodge.

Key focus areas include:

  • Overseeing guest arrival, stay and departure
  • Managing the guest relations team
  • Anticipating and exceeding guest needs
  • Handling guest feedback and special requests
  • Collaborating with management to maintain world-class service standards

Pay: R8 000,00 - R10 000,00 per month

Ability to commute/relocate:

  • North West: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • luxury lodge guest relations: 2 years (Required)

Work Location: In person

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