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Hostess jobs in Cape Town, Western Cape

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Job Post Details

Seapoint Restaurant Hostesses
Sea Point, Western Cape
R315 - R630 a day
Temporary, Part-time

Job details

R315 - R630 a day
Temporary, Part-time
Sea Point, Western Cape

Full job description

Restaurant Hostess

Overview:

We are seeking a friendly and professional Restaurant Hostess to join our team. The Restaurant Hostess is the first point of contact for guests, responsible for providing a warm welcome and ensuring exceptional customer service. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Shift Schedule:

  • Monday to Thursday 17:30 to 21:00.
  • Friday to Sunday 11:30 to 15:00 and 17:30 to 21:00

*Working hours are subject to change.

Compensation:

  • Hourly rate: R90.00 per hour

Responsibilities:

1. Greet guests as they arrive at the restaurant with a friendly and welcoming demeanour.

2. Escort guests to their tables and present menus.

3. Manage the seating chart to ensure efficient table turnover and proper distribution of guests across sections.

4. Assist guests with any special requests or accommodations.

5. Answer phone calls and take reservations, providing accurate information about availability and restaurant policies.

6. Maintain cleanliness and organization at the hostess station and lobby area.

7. Collaborate with the waitstaff and management to ensure smooth operations and excellent customer service.

8. Handle guest inquiries and complaints professionally and escalate issues to management when necessary.

9. Assist with printing and updating menus as needed, ensuring an adequate supply of menus is available for guests.

Qualifications:

1. Previous experience in a customer service role, preferably in the hospitality industry.

2. Excellent interpersonal and communication skills.

3. Ability to remain calm and composed under pressure.

4. Strong organizational skills and attention to detail.

5. Professional appearance and demeanor.

6. Flexibility to work evenings, weekends, and holidays.

7. Knowledge of reservation systems and basic computer skills are a plus.

If you feel that you fit the criteria of this position, please email a PDF CV and a recent photo to info@laperla.

Job Types: Part-time, Temporary

Pay: R315,00 - R630,00 per day

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