Hotel Restaurant Manager jobs

A renowned Luxury Boutique Hotel & Spa in the scenic Garden Route is requiring a seasoned Hotel General Manager.

The successful candidate will assume full operational, strategic, and financial accountability for a flagship 5-star hospitality asset, managing an expanded multi-property footprint, specialized off-site support infrastructure, and interfacing directly with executive corporate asset managers.

Core Responsibilities:

1. 5-Star Daily Operations & Standards Management

• Maintain absolute execution of international 5-star hospitality standards across Front of House, Guest Relations, Spa and Food & Beverage divisions.
• Champion exceptional guest retention strategies tailored to a demanding, high-volume seasonal European and international guest demographic.
• Drive a culture of luxury excellence, precision hospitality, and meticulous service delivery across cross-departmental staff members.

2. Asset Integration:

• Centralized Satellite Support Services: Establish flawless logistics, supply-chain flow, and quality-control frameworks for the property’s dedicated off-site auxiliary operations, ensuring zero downtime for core linen allocations and property infrastructure support.

3. Financial Management & Corporate Reporting

• Financial Oversight: Execute rigorous hospitality financial management, including budget formulation, detailed yield optimization, labor scheduling efficiency, and strict day-to-day cost-control measures across all operational units.
• Corporate Reporting: Translate property performance metrics into structured, high-level financial reports, interfacing directly and transparently with the corporate asset management team to protect the business's profitability.

4. Human Capital Leadership

• Direct, mentor, and performance-manage the middle-management layer (including F&B, Housekeeping, Guest Wellness, and Engineering heads).
• Maintain strict adherence to South African labor regulations while driving staff motivation, luxury training programs, and efficient scheduling.

Candidate Experience & Competency Requirements

• Industry Experience: A minimum of 10+ years of progressive hospitality experience, with a documented history of success running elite, high-end 5-star establishments.
• Financial Expertise: Essential. Proven background handling deep hospitality financials, variable P&L management, forecasting, and data-driven corporate reporting. General candidates with purely front-of-house backgrounds will not be considered.
• Asset Scalability: Prior experience managing multi-site expansions or auxiliary service operations (e.g., managing standalone villas, off-site support structures) is highly advantageous.
• Demographic Alignment: Deep understanding of the behavioral nuances, standards, and expectations of high-spend European and international leisure travelers.
• Leadership Traits: Unmatched attention to detail, resilience under seasonal high-occupancy pressures, and strong executive presence required to report to multi-million-rand corporate directors.

Pay: R60 000,00 - R80 000,00 per month

Ability to commute/relocate:

• Garden Route, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Required)

Experience:

• 5 Star Luxury Boutique General Manager: 5 years (Required)

Language:

• English and Afrikaans (Required)

License/Certification:

• Hospitality Management Diploma (Required)
• SA Drivers License (Required)
• SA ID (Required)

Work Location: In person