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Housekeeping jobs in Hermanus, Western Cape

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    • Collaborate with colleagues as part of a team, supporting shared housekeeping and laundry standards across the property.

Job Post Details

Housekeeper (seasonal contract) | Birkenhead House - job post

The Royal Portfolio
5.0 out of 5 stars
Hermanus, Western Cape
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Location

Hermanus, Western Cape

Full job description

The Housekeeping team at Birkenhead House is integral to ensuring that as a property, we can live up to The Royal Portfolio's purpose, which is "To give our guests a complete experience and a perfect stay" .

MAIN DUTIES & RESPONSIBILITIES

  • Attend daily handovers and follow instructions from the Housekeeping Manager.

  • Ensure all public areas (floors, windows, furniture, fixtures) are cleaned and maintained to a consistently high standard.

  • Prepare, clean, and stock guest rooms (arrivals, stay-overs, and turn-down) in line with standard operating procedures, ensuring 100% presentation quality.

  • Manage guest laundry collection and return promptly and accurately.

  • Monitor and report maintenance issues in both public areas and guest rooms without delay.

  • Handle all stock, amenities, and linen responsibly, minimizing waste and ensuring adequate supply.

  • Proactively identify and address any cleanliness or presentation issues on sight immediately.

  • Collaborate with colleagues as part of a team, supporting shared housekeeping and laundry standards across the property.

  • Maintain a professional appearance and the highest standards of personal hygiene at all times.

  • Uphold the hotel's Purpose and Value Statement and standard operating procedures in all aspects of work, leading by example.

REQUIREMENTS & QUALIFICATIONS

  • Matric certificate

  • 2+ years experience in Housekeeping in a luxury hotel environment

  • Excellent communication skills, including the ability to read, write and converse well in English

  • Well presented, professional, with high energy levels

  • Punctual, reliable, mature, pro-active

  • Team player with a positive attitude

  • Ability to work shifts, weekends and public holidays

  • Preference will be given to candidates currently living in Hermanus, or the surrounding areas

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.

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