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IT Security Technician jobs

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    • Are you curious, innovative and passionate about IT Hardware and Infrastructure?.
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    • View all Cartrack jobs - Rosebank jobs - IT Technician jobs in Rosebank, Gauteng
    • Salary Search: IT Technician (Tier 1) salaries in Rosebank, Gauteng
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    • Are you curious, innovative and passionate about IT Hardware and Infrastructure?.
    • Do you take ownership, embrace challenges, and love problem-solving?.
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    • Commitment to maintaining confidentiality and data security.
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    • Assist with security controls and unauthorized access prevention.
    • Support endpoint security, system updates and patching.
    • Grade 12 or relevant qualification.
    • VAKATURE: JUNIOR IT HULP TEGNIKUS.
    • Ligging: Pretoria / Johannesburg (Verskeie persele).
    • Salaris: R7,000 – R12,000 per maand (Afhangende van ondervinding).

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Job Post Details

IT Technician (Tier 1)
Rosebank, Gauteng
Full-time

Job details

Pay information not provided
Full-time
Rosebank, Gauteng

Full job description

Are you curious, innovative and passionate about IT Hardware and Infrastructure?

Do you take ownership, embrace challenges, and love problem-solving?

We’re a world-leading smart mobility SaaS tech company with almost 2,000,000 active users. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our products and technology.

We are looking for an IT Technician – Tier 1 who will enable the department and the business to function optimally from an IT Support and Stock perspective.

The main purpose of the position is to support end users on a daily basis to ensure that all workstations, network devices, printers, hardware and software are up to specifications and functioning correctly, enabling users to perform their tasks.

Responsibilities

Support Infrastructure Nationally

  • Proactively maintain Head Office building equipment i.e. generator, UPS etc.
  • Maintain personal computers and IT equipment
  • Ensure hardware and software are up to date and functioning optimally
  • Assess support infrastructure current and future needs and plan accordingly
  • Prioritize accordingly to meet customer satisfaction standards
  • Plan and organize daily activities to ensure tasks are completed in time

Helpdesk Support Function

  • Action assigned tickets
  • Update tickets daily
  • Give timely feedback
  • Ensure that tickets are closed timeously with high quality service ensuring minimal comebacks

Requirements

  • Required: Grade 12 Senior Certificate
  • Required: Previous IT Support / Desktop / Helpdesk experience
  • Advantageous: Previous experience on ticketing systems
  • Preferred: A+
  • Preferred: N+
  • Preferred: Knowledge of Active Directory
  • Additional certifications and IT qualifications will be an advantage
  • MS Office Suite
  • Knowledge of Windows XP, Win 7, Win 8 and Win 10
  • One to Three years’ working experience in a technical support role.
  • ITIL certification will be an advantage

Job Type: Full-time

Ability to commute/relocate:

  • Rosebank, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High School (matric) (Preferred)

Experience:

  • Helpdesk: 2 years (Preferred)
  • Hardware troubleshooting: 2 years (Preferred)
  • Laptop Setups: 2 years (Preferred)
  • Active Directory: 2 years (Preferred)

License/Certification:

  • A+ (Preferred)
  • N+ (Preferred)

Work Location: In person

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