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IT jobs in Vaal Triangle, Gauteng

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    • Troubleshoot hardware, software, Windows and network issues.
    • Strong hardware and software troubleshooting skills.
    • Strong Windows and Microsoft 365 knowledge.
    • View all Osprey Technologies jobs - Gauteng jobs - IT Support jobs in Gauteng
    • Salary Search: IT Support Technician salaries in Gauteng
    • Schedule: 9:00 AM – 6:00 PM EST (New York Time).
    • As a Support Engineer, you'll work directly with our clients to diagnose, troubleshoot, and resolve a wide…
    • As we grow, we’re seeking Microsoft 365 Technical Support Engineer skilled in Microsoft 365, Cloud Infrastructure, Desktop Support, and Virtualization.
    • Perform basic workstation setup, software installation, equipment replacement, and hardware deployment activities.
    • MAIN FUNCTIONS OF THE JOB.
    • Where possible educate Customers about products and services and direct them to the correct resources for self-help where possible.
    • Working knowledge of core technologies like web, mobile, APIs, cloud platforms will be advantageous.
    • We are on the lookout for a Technical Support Specialist to…
    • 4-5 years Business Analysis experience.
    • Quickly understand the client environment and industry, their business challenges, and issues.
    • Define and document data sources, data elements, relationships, validation rules, quality requirements, and expected outputs.

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IT Support Technician
Osprey Technologies
·
3.0
Gauteng
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Job details

Here’s how the job details align with your profile.

Pay

From R14 000 a month

Job type

Temp to perm

Full job description

We are looking for a skilled, proactive and customer-focused IT Technician to join our team and provide remote and onsite technical support to our clients.

The successful candidate will be comfortable troubleshooting across end-user devices, Microsoft 365, networking and general IT infrastructure, while delivering professional and responsive client service.

Key Responsibilities

  • Provide remote and onsite IT support to clients.
  • Troubleshoot hardware, software, Windows and network issues.
  • Manage and support Microsoft 365, Exchange Online, OneDrive and SharePoint.
  • Configure and maintain PCs, laptops, printers and other devices.
  • Assist with networking, Wi-Fi, VPNs, switches and connectivity.
  • Perform system updates, patching and endpoint maintenance.
  • Assist with cybersecurity, backup and monitoring activities.
  • Assist with IT installations, migrations and deployments.
  • Maintain accurate tickets, documentation and asset records.
  • Identify potential issues proactively and recommend solutions.

Requirements

  • 3+ years' experience in IT Support / Desktop Support / IT Technician role.
  • Relevant IT qualification or recognised certification.
  • Strong Windows and Microsoft 365 knowledge.
  • Good understanding of TCP/IP, DNS, DHCP, Wi-Fi and VPN.
  • Strong hardware and software troubleshooting skills.
  • Good communication and customer service skills.
  • Ability to work independently and manage multiple priorities.
  • Valid driver's licence and reliable transport.

Advantageous

  • MSP / Managed Services experience.
  • Microsoft Azure / Entra ID / Intune.
  • Active Directory.
  • Networking and firewall experience.
  • Cybersecurity and endpoint protection.
  • Backup and disaster recovery.
  • RMM / monitoring platforms.
  • Microsoft or CompTIA certifications.

The Ideal Candidate

We are looking for someone who is technically strong, proactive, accountable and professional, with a genuine interest in solving problems and continuously learning.

You should understand that good IT support isn't just about fixing problems — it's about preventing them, protecting the client and keeping their business running.

Gauteng | Onsite & Remote Client Support

Pay: From R14 000,00 per month

Work Location: In person

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