The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

Dotdigital is seeking an experienced and motivated Security Analyst to join our Information Security & Privacy team.

This is a hands-on role focused on helping protect Dotdigital's people, products, platforms, and data. Working across the business, you will support the development, implementation and operation of security controls designed to prevent, detect, and respond to security threats while helping teams deliver secure and reliable services to our customers.

Reporting to the Information Security & Privacy Director, you will work closely with Engineering, Product, Privacy, and Customer-facing teams. You will play an important role in maintaining our security posture across cloud environments, business systems, and customer-facing applications.

Responsibilities

Security Operations

Monitor and investigate security alerts and events across security tooling, cloud environments, business systems, and applications.
Support incident response activities including detection, analysis, containment, eradication, recovery, and lessons learned.
Develop and improve security monitoring, alerting, playbooks, and operational procedures.
Assist with threat hunting and proactive identification of security risks and suspicious activity.
Maintain awareness of emerging cyber threats, vulnerabilities, and attack techniques relevant to SaaS businesses.

Vulnerability Management

Own day-to-day vulnerability management activities across infrastructure, cloud platforms, applications, and endpoints.
Work with technology teams to prioritise and coordinate remediation activities.
Track vulnerabilities through to resolution and provide reporting on remediation performance.
Support penetration testing activities and coordinate remediation of findings.

Cloud & Identity Security

Support the security of cloud environments and SaaS platforms through implementation and monitoring of security controls.
Assist with identity and access management initiatives, including privileged access management, role-based access control, and identity governance.
Review cloud security recommendations and assist with remediation activities.
Support security assessments of new technologies, platforms, and services.

Application Security

Partner with engineering teams to support secure software development practices.
Assist with the identification, triage, and remediation of application security vulnerabilities.
Support security testing activities including SAST, DAST, dependency scanning, and secrets detection.
Contribute to threat modelling and secure design discussions where appropriate.

Governance, Risk & Compliance

Support the continued operation and improvement of the Information Security Management System (ISMS).
Assist with security audits, compliance activities, evidence collection, and control reviews.
Contribute to the development and maintenance of security policies, standards, procedures, and guidance.
Support risk assessments and assist with tracking risk treatment activities.
Help maintain compliance with frameworks and standards including ISO 27001 and applicable data protection requirements.

Customer & Vendor Assurance

Respond to customer and prospect security questionnaires and due diligence requests.
Support customer trust and assurance initiatives.
Conduct security reviews of suppliers, partners, and third-party services.
Maintain positive relationships with vendors and service providers.

Reporting & Awareness

Produce security metrics, dashboards, and management reporting.
Support security awareness and education initiatives across the business.
Promote a positive security culture and help teams understand and manage risk effectively.

About You

You will have:

Experience in a Security Analyst, Information Security, Cyber Security, Systems Administration, Infrastructure, Cloud Operations, or DevOps role with demonstrable security responsibilities.
Experience working within a security or compliance framework such as ISO 27001.
Understanding of security operations and incident response processes.
Experience with vulnerability management, remediation tracking, and security risk reduction.
Knowledge of identity and access management principles.
Understanding of cloud security concepts and security controls within major cloud providers.
Hands-on experience of an array of core security technologies.
Understanding of common application security risks and OWASP principles.
Strong communication skills with the ability to engage technical and non-technical stakeholders.
Ability to manage multiple priorities and work independently in a fast-paced environment.
A pragmatic and business-focused approach to security.

Desirable:

Experience supporting secure software development practices.
Experience conducting supplier security reviews and risk assessments.
Familiarity with automation or scripting using PowerShell, Python, or similar technologies.
Understanding of data protection and privacy requirements.
Experience working within a SaaS, technology, or cloud-first organisation.
Security certifications such as:
- Security+
- SC-200
- SC-300
- AZ-500
- SSCP
- GSEC

Interview Process

15min Screening Call with Team Talent
30min call with hiring manager
60min call with hiring team

Some of Our Global Benefits

Commission & bonus opportunities
Annual leave that increases with service + option to buy more
Additional paid wellbeing days + annual wellbeing reward
Christmas office shutdown (extra time off)
Enhanced parental leave & family support policies
Employee recognition & reward schemes
Referral bonuses & long-service rewards

Authenticity in Our Hiring Process

At Dotdigital, we believe in genuine conversations and authentic expertise. While AI can be a valuable and legitimate tool in many contexts, we ask candidates not to use AI-generated content or live AI assistance at any stage of our recruitment process, including applications, assessments, and interviews.

We appreciate your cooperation in helping us keep our hiring process fair, transparent, and focused on real human insight.

DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.

Department

Product & Technology

Locations

Remote, UK, South Africa

Remote status

Fully Remote

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