Job Vine jobs

We are seeking an experienced, passionate, and hands-on General Manager to lead a boutique wine bar in the heart of Newlands.

This role is ideal for a hospitality professional who thrives in a guest-focused environment, has a strong appreciation for wine and service excellence, and can confidently oversee all aspects of daily operations.

Key Responsibilities

Operations & Service

• Manage the day-to-day operations of the venue
• Ensure exceptional guest experiences and service standards
• Lead service periods and maintain a visible floor presence
• Handle guest feedback and resolve issues professionally
• Maintain venue presentation, cleanliness, and compliance standards

Team Leadership

• Recruit, train, mentor, and motivate staff
• Manage staff schedules and labour costs
• Conduct performance reviews and disciplinary procedures where required
• Foster a positive and professional team culture

Financial Management

• Manage budgets and operating costs
• *Monitor sales performance and profitability
• Oversee daily cash-ups and banking procedures
• Manage stock control, stock takes, and supplier relationships
• Ensure accurate reporting and adherence to company procedures

Sales & Marketing

• Drive revenue growth and achieve sales targets
• Develop relationships with local businesses and community partners
• Assist in planning and executing wine tastings, special events, and promotions
• Work alongside management to grow the venue's profile and guest base

Requirements

• Minimum 3–5 years' experience in a senior hospitality management role
• Experience in wine bars, restaurants, boutique hotels, or premium hospitality environments
• Strong leadership and team management skills
• Sound financial acumen and stock management experience
• Excellent communication and interpersonal skills
• Knowledge of wine and beverage service is highly advantageous
• Ability to work evenings, weekends, and public holidays
• Computer literacy and experience with POS systems

Personal Attributes

• Passionate about hospitality and guest service
• Professional, energetic, and hands-on
• Strong problem-solving ability
• Organised and detail-oriented
• Commercially minded with an entrepreneurial approach

Remuneration

Competitive salary package based on experience, including performance incentives.

Please send your CV together with a short motivation outlining your hospitality experience and why you would be a suitable fit for the role.

As part of your application, please answer the following questions:

What is your favourite wine region or varietal, and why?

Tell us about a memorable wine experience you have had.

How would you help a guest choose a wine if they felt overwhelmed by the wine list?

Applications should be sent to: careers@grubandvine.co.za

• Only shortlisted candidates will be contacted.

Work Location: In person