Knowledge Management jobs

Job Purpose:

To provide data analytics, business intelligence and information management support for the Water Metering function by ensuring the integrity, analysis and reporting of metering, billing, revenue and related operational data. The role enables informed decision – making, revenue protection, non- revenue water management, performance monitoring and strategic planning through the provision of accurate and actionable information.

Core Responsibilities:

• Analyse water consumption, meter reading, billing and customer data to identify trends, anomalies, irregularities and revenue risks.
• Analyse meter reading and consumption data to identify abnormal consumption patterns, zero consumption, negative readings, billing anomalies and other exceptions.
• Perform data quality, integrity and validation assessments on metering, billing, GIS, asset management, customer and other operational datasets to ensure accuracy, completeness and reliability.
• Develop and maintain data standards, validation rules, reporting methodologies and performance measurements frameworks
• Evaluate the effectiveness and outcomes of revenue assurance and loss- reduction initiatives using data – driven analysis.
• Produce management information and exception reports highlighting operational risks, revenue losses, billing irregularities, performance concerns and areas requiring management intervention.
• Contribute to the continuous improvement of metering information systems and business intelligence capabilities.
• Provide specialist analytical support for audit, verification , compliance and performance assessment activities
• Engage with operational teams, system administrators,
• Integrate and share product, process and system knowledge attained through formal and informal learning opportunities in the execution of your role.

Interested candidates whose background and experience match these challenging and exciting positions are invited to apply using an online application system attached to the advertisement on the website of the City of Ekurhuleni (www.ekurhuleni.gov.za).

Enquiries: Tel: 0860 54 3000

Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.
Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right to appoint, not appoint or to appoint laterally.

Closing date: 2026/10/16