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Medical Aid jobs in Discovery, Gauteng

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Job Post Details

Home Care Intake Coordinator - job post

MSA Solutions
3.5 out of 5 stars
Houghton Estate, Gauteng
R10 500 - R12 000 a month - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • R10 500 - R12 000 a month

Job type

  • Full-time

Location

Houghton Estate, Gauteng

Full job description

MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient, and everything is expected yesterday.

We are seeking a Home Care Intake Coordinator who are skilled in intake and scheduling work and MUST HAVE experience in Home Care Intake, to work with our USA based clients, providing high-quality administration and enhancing their customer service experience.

Please note that the role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (3pm-12am daylight savings dependent)

Main Tasks

  • Receiving Inbound Calls
  • Making Outbound Calls
  • Enquiry handling and lead conversion
  • Client follow-ups
  • Documents requisition and verification
  • Scheduling
  • Care-giver and family support
  • Communication with medical aids
  • Systems Management and data capturing

Candidate Requirements

  • Computer proficiency
  • Minimum 1 year of intake experience, specifically in USA Home Care Intake (REQUIRED)
  • Advanced Microsoft Excel Skills
  • USA Medical insurance experience
  • Strong English communication skills (written and verbal)
  • Ability to write clear and detailed reports
  • Strong ability to multi-task
  • High attention to detail

Job Type: Full-time

Pay: R10 500,00 - R12 000,00 per month

Experience:

  • Microsoft Excel: 1 year (Required)
  • USA Medical Aid: 1 year (Preferred)
  • Inbound/Outbound: 1 year (Required)
  • Intake/Scheduling : 1 year (Required)

Work Location: In person

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