Medical Call Centre Agent jobs
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- SanlamSandton, Gauteng
- Operate in an Inbound call centre environment.
- 3 years’ experience in the Call centre environment.
- Santam Travel Insurance has a position available for a Call…
- View all Sanlam jobs - Sandton jobs - Call Center Representative jobs in Sandton, Gauteng
- Salary Search: Call Centre Consultant salaries in Sandton, Gauteng
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Customer Support Agent
Often replies in 1 dayunifyCXBallito, KwaZulu-Natal- Accurately document information exchanged during each call.
- 1 year Customer Service role preferably in a call center setting.
- High school diploma or equivalent.
Patient Concierge Agent (Inbound Appointment Setter)
Often replies in 1 dayVirtuHireSouth Africa- Provide high-level information regarding medical procedures and consultation processes.
- Operating across multiple healthcare sectors, including bariatric…
Patient Concierge Agent (Inbound Appointment Setter)
Often replies in 1 dayVirtuHireSouth Africa- Provide high-level information regarding medical procedures and consultation processes.
- Operating across multiple healthcare sectors, including bariatric…
- NBC HoldingsJohannesburg, Gauteng
- Call centre agents handle calls, resolve inquiries, and maintain customer satisfaction.
- Log all calls on BPM.
- Assess claim documents and determine validity.
- RewardscoSandton, Gauteng
- 12 months customer service experience within a call centre/BPO is required.
- Be the first point of contact for customers, handling incoming calls with confidence…
- Mr Price GroupDurban, KwaZulu-Natal
- 1 year of call centre experience supporting new or existing customer accounts, including account setup, verification, updates, and issue resolution.
- Motus CorporationJohannesburg, Gauteng
- Handle inbound and outbound calls with professionalism and enthusiasm.
- Relevant certifications in customer service or call center management are beneficial.
- Isibanisezwe HoldingsRichards Bay, KwaZulu-Natal
- Experience working with CRM or call logging systems.
- Customer information and call records are captured correctly.
- AdvtechMidrand, Gauteng
- Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a…
- ACTJohannesburg, Gauteng
- Previous call center or customer assistance experience preferred.
- Ability to hear inbound calls and verbal instructions clearly in real-time.
- SoluGrowth (Pty) Ltd.Midrand, Gauteng
- Context: Responsible for handling all first line customer and stakeholder enquiries that pertain to Employee Services within GSS.
- Boomerang MarketingWynberg, Western Cape 7800
- Deliver exceptional customer service within a medical support environment.
- Assist customers via live chat and multiple communication channels.
- Mdalisu Financial ServicesDurban, KwaZulu-Natal
- ✔ 3–5 months call centre, telesales, or customer service experience.
- If you have 3–5 months of call centre or customer service experience and excellent…
- AVBOBCenturion, Gauteng
- Call Centre agents must be category B FAIS accredited.
- In exchange for your services, you will receive a competitive compensation package.
- View all AVBOB jobs - Centurion jobs
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- SmollanJohannesburg, Gauteng
- Handling of client calls and emails received in the call centre.
- ? Recognize, document, and alert the management team of trends in customer calls.
Job Post Details
Call Centre Consultant - job post
3.93.9 out of 5 stars
Sandton, Gauteng
Permanent
You must create an Indeed account before continuing to the company website to apply
Job details
Job type
- Permanent
Location
Sandton, Gauteng
Full job description
What will you do?
Santam Travel Insurance has a position available for a Call Centre Agent who will be based in (Illovo).
What will make you successful in this role?
The successful candidate will be required to market and / or sell short term insurance products to clients as well as intermediaries.
Key responsibilities:
- Interact with clients (telephonically or on a face to face level)
- Operate in an Inbound call centre environment
- Maintain excellent product knowledge
- Provide correct, factual information relative to products and benefits in accordance with the requirements laid out by the Financial Advisory and Intermediary Services Act (FAIS ACT).
- Be responsible for the administration and processing of documents including but not limited to policies, endorsements, quotations and other supporting documentation
- Resolution of verbal and written queries
- Ensure a high level of customer service including but not limited to excellent phone etiquette, effective written and verbal communication. Ad hoc support to management and the sales team as and when required
Qualifications & Experience
- Minimum Matric
- Suitable equivalent FAIS Accreditation and RE1 (if they have been in the financial industry)
- RE5 qualification
- 3 years’ experience in the Call centre environment
Knowledge & Skills
- Computer literate in MS Office Excel, Word and Outlook
- Good interpersonal skills
- Good written and telephonic skills
- Good command of English language Service orientated
- Attention to detail
- Work well under pressure
- Outbound experience advantageous
- Candidate must have a good understanding of the Travel industry
Competencies
- Client Service Orientation
- Problem Solving
- Decision Making
- Resilience
- Handling Information
- Gathering Information
- Oral Communication
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