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Medical Call Centre Agent jobs

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    • Generating Leads:Identifying and qualifying potential customers through outbound calls is a key function.
    • Gathering Feedback:Agents may call customers to…
    • View all Blue Mercury Financial Services jobs - Sandton jobs - Call Center Representative jobs in Sandton, Gauteng
    • Salary Search: Discovery call centre salaries in Sandton, Gauteng
    • See popular questions & answers about Blue Mercury Financial Services
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    • You will engage with clients, promote services, and meet sales targets.
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    • Pay: R3 000,00 per month.
    • Review and analyze medical records to ensure completeness and accuracy.
    • Process medical collections and billing, collaborating with healthcare and insurance…
    • Experience with CRM platforms, call systems, or electronic medical-record systems.
    • Experience in patient coordination, healthcare administration, medical…
    • Previous experience in a call centre, telesales, debt review, or financial services environment is advantageous.
    • Daily outbound call target achieved.
    • Provide high-level information regarding medical procedures and consultation processes.
    • Operating across multiple healthcare sectors, including bariatric…
    • Answer calls and respond to emails.
    • Route calls to appropriate resource.
    • Follow-up on customer calls where necessary.
    • THE JOB AT A GLANCE.
    • Work Environment: This is not a typical call centre role; it is a specialized customer service position with a hybrid work model.
    • Discover why over 550,000 game-changers around the globe call Concentrix their “employer of choice.”.
    • Have at least 8 months of experience working in an…
    • To answer calls within 3 rings.
    • Log calls for hospital staff and patients.
    • Log calls for faulty lines and switchboard.

Job Post Details

Discovery call centre - job post

Blue Mercury Financial Services
3.5 out of 5 stars
Sandton, Gauteng
R5 000 - R35 000 a month - Permanent

Job details

Pay

  • R5 000 - R35 000 a month

Job type

  • Permanent

Location

Sandton, Gauteng

Full job description

Call Centre with a starting basic with and commission .

Campaigns you could fall under

  • Discovery Insure
  • Discovery life
  • Capital legacy Benefactor

Please visit https://mercurygroup.co.za for more info

We also offer sales campaigns with higher basics and lucrative commission's if you have more than two years sales experience as well as if you have zero experience and want to get into the industry .

Core Responsibilities:

  • Making Outbound Calls:Agents make calls to potential customers (cold calling) or existing customers for various reasons, including sales, customer service, or market research.
  • Generating Leads:Identifying and qualifying potential customers through outbound calls is a key function.
  • Sales and Upselling/Cross-selling:Agents may be tasked with selling products or services, as well as offering upgrades or related products.
  • Proactive Customer Support:Outbound calls can be used to provide proactive customer support, addressing issues or offering solutions before customers even realize they exist.
  • Gathering Feedback:Agents may call customers to collect feedback on products, services, or the overall customer experience.
  • Follow-up Calls:Outbound calls can be used to follow up on previous interactions, such as after a purchase or a service appointment.

Job Type: Permanent

Pay: R5 000,00 - R35 000,00 per month

Work Location: In person

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