Medical Credit Control jobs in Pretoria, Gauteng

Job Description

At Sage, we're committed to helping businesses flow. Behind every successful customer and business transaction is a Finance Operations team that keeps our financial processes running smoothly and efficiently.

We are looking for an OTC Analyst to join our Finance Operations team and play a key role in managing customer debt, maximizing cash flow, and minimizing bad debt across the business. As part of our Order to Cash (OTC) function, you'll be responsible for driving effective credit control processes, building strong customer relationships, and ensuring payments are collected in line with agreed terms.

This is an exciting opportunity for a finance professional who enjoys problem-solving, working collaboratively across teams, and making a direct impact on business performance.

This role is Hybrid and requires you to work on-site for a minimum of 3 days per week.

Key Responsibilities

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As an OTC Analyst, you'll contribute to the financial health of Sage by managing collections, supporting customers, and ensuring accurate cash allocation processes.

Credit Control & Collections

Customer Experience & Query Resolution

Cash Allocation & Financial Operations

Continuous Improvement & Compliance

Experience working within a Finance Operations, Credit Control, Accounts Receivable, or Order to Cash environment.

Strong understanding of credit control processes and debt collection best practices.

Experience managing customer accounts, resolving disputes, and driving collections activity.

Good understanding of cash allocation, reconciliations, and financial controls.

Ability to build strong relationships with customers and internal stakeholders.

Strong numerical, analytical, and problem-solving skills.

Excellent communication and customer service abilities.

Strong organisational skills with the ability to manage multiple priorities effectively.

Proficiency in CRM, Sage 300 (Accpac), Netadmin and Microsoft Office applications, particularly Excel.

In this role, success will be measured through:

Achievement of global Order to Cash performance targets.

Reduction of aged debt and bad debt exposure.

Effective management of working capital and cash flow.

Timely resolution of customer queries.

Reduction of unallocated cash balances.

Positive customer experience and satisfaction outcomes.

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At Sage, we celebrate individuality and believe that diverse perspectives help us create better solutions for our customers and communities. We empower our colleagues to innovate, learn, and grow while making a meaningful impact every day.
Join us and be part of a team that's helping millions of customers around the world remove barriers, work smarter, and achieve their ambitions.

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Work away scheme for up to 10 weeks a year.

Life Insurance: 2x annual salary covered with the option to flex up cover at own cost up to a maximum of 6X annual salary.

Income Protection: 75% of the monthly risk salary is paid to the colleague in the event of long-term sickness, provided they are unable to perform their duties.

Critical Illness cover: Provides colleague with lump sum payment at critical illness diagnosis.

Funeral Assistance: A benefit payable upon the death of a colleague's spouse or children, or to a colleague's dependents in the event of the colleague's death.

Provident fund: a retirement fund where colleagues have an option to increase contributions of 5% minimum to a maximum of 15% in 2.5% increments.

Medical aid subsidy: Discovery and Bonitas are offered on selected plans, colleagues receive R2,760 pm.

Sage Academy leave: On-going training and professional development + 5 paid days per year to engage in learning opportunities.

15 days annual leave for fixed term colleagues and 20 annual leave days for permanent colleagues. The annual leave entitlement for permanent colleagues will increases with seniority. 30 days sick leave in a 3 year cycle, 6 days of Family responsibility leave and Religious leave combined, and 5 or 10 days of sports leave based on representation.

Paid 5 days yearly to volunteer through our Sage Foundation.

Employee Assistance Program: free, 24/7 short-term counselling, practical support and coaching for you and your family.

Flexible work patterns and hybrid working.

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