Medical Credit Control jobs in Pretoria, Gauteng

DEPARTMENT OF ENROLMENT AND STUDENT ADMINISTRATION

SENIOR ADMINISTRATIVE OFFICER

PEROMNES POST LEVEL 09

In pursuit of the ideals of excellence and diversity, the University of Pretoria wishes to invite applications for the following vacancy.

The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development.

JOB PURPOSE:

The purpose of this job is to provide administrative assistance to the Student Administration: Student Operations division by coordinating and managing student appeals, overseeing the printing and quality control of certificates, issuing declarations to clients, verifying TuksSport students as bona fide University of Pretoria students, and managing the assets of the Student Administration: Operations unit.

RESPONSIBILITIES:

The successful candidate’s responsibilities will include, but are not limited to:

• General administration:
  • Manage and monitor booking for collection and/or couriering of certificates;
  • Manage the recordkeeping of collection, courier and safekeeping of certificates, and finalise all enquiries;
  • Assist with the issuing of certificates at graduation ceremonies and at the office;
  • Issue requested declarations for alumni, print lists of modules and translations, verify qualifications, and issue proof of registration;
  • Manage graduation correspondence;
  • Provide administrative support at each graduation ceremony;

• Student appeals: Administration:
  • Manage and coordinate meeting dates and logistical arrangements for the Senate Review Committee on Readmission;
  • Maintain and update the information and dates for the Faculty Appeals Committee meetings and for the Senate Review Committee on readmission meetings on the UP calendar and UP webpage;
  • Provide support to faculty administrative staff and resolve challenges regarding the appeals process;
  • Maintain and update student appeal letters;
  • Manage enquiries regarding student appeals in collaboration with the Deputy Director: Student Administration, and the office of the Registrar;
  • Maintain a record of all appeal applications and outcomes for annual auditing and reporting purposes;
  • Compile statistics after each appeal and review session;

• Academic records:
  • Manage, administer, and process requests from faculties for University blank certificates for oath taking, internships, certificates for students on the Dean’s list, etc.;
  • Print official academic records for graduation, legal and finance division;
  • Manage and maintain the stock of academic record paper.

MINIMUM REQUIREMENTS:

• A relevant three-year National Diploma, with;
• Three years’ experience in:
• Administration;
• Computer Literacy: Internet, PeopleSoft;
• Curriculum compilation;

OR

• Grade 12, with;
• Five years’ experience in:
• Administration;
• Computer Literacy: Internet, PeopleSoft;
• Curriculum compilation.

REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES):

• Knowledge:
  • Accounting;
  • Student administration at a Higher Education Institution;
  • University yearbooks and academic structures;
  • Degree certificates/diplomas, academic records and
  • relevant procedures;
  • PeopleSoft;
  • Managing, safekeeping and auditing of confidential official documents;
• Technical competencies:
  • Computer skills;
  • Report writing skills;
  • Scanning software;
  • Updating and maintenance of student personal data;
  • Verification software;
• Behavioural competencies:
  • Ability to:
    • Accomplish tasks and processes accurately and completely;
    • Arrange and assign work to use resources efficiently;
    • Manage high stress situations calmly and effectively;
    • Build and maintain ongoing, collaborative, working relationships with co-workers to achieve the goals of the work unit;
    • Convey information clearly and concisely to groups or individuals either verbally or in writing to ensure that they understand the information and the message;
    • Listen and respond appropriately to others.
    • Identify problems, determine possible solutions, and actively work to resolve the issues;
    • Actively participate as a member of a team to move toward the completion of goals;
    • Take prompt action to accomplish objectives;
  • Dedicated to providing professional client service, ensuring customer satisfaction.

ADDED ADVANTAGES AND PREFERENCES:

• A relevant Bachelor’s/BTech degree, with:
• Three to five years’ experience/knowledge in/at:
• A Higher Education Institution;
• General Academic Regulations, Faculty Regulations, and Student Rules;
• Advanced computer related experience regarding the internet and student records at a Higher Education Institution;
• Valid driver’s license.

The annual remuneration package will be commensurate with the incumbent’s level of appointment, as determined by UP policy guidelines. UP subscribes to the BESTMED and UMVUZO medical aid schemes and contributes 50% of the applicable monthly premium.

Applicants are requested to apply online at www.up.ac.za

In applying for this post, please attach:

• A comprehensive CV;
• Certified copies of qualifications;
• Names, e-mail addresses and telephone details of three referees whom we have permission to contact.

CLOSING DATE: 06 August 2026

No application will be considered after the closing date, or if it does not comply with at least the minimum requirements.

ENQUIRIES: Mr Z Gqabi, zolani.gqabi@up.ac.za, for application-related enquiries, and Mr I Dire, dire@up.ac.za for enquiries relating to the post content.

Should you not hear from the University of Pretoria by 31 October 2026, please accept that your application has been unsuccessful.

The University of Pretoria is committed to equality, employment equity and diversity.

In accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets, preference will be given to candidates from under-represented designated groups.

All candidates who comply with the requirements for appointment are invited to apply.

By applying for this vacancy, the candidates consent to undergo verification of personal credentials and related information, including, but not limited to, qualifications, criminal record, credit record, current and historic disciplinary proceedings as part of the selection process.

The University of Pretoria reserves the right to not fill the advertised positions.