Medical Medical jobs in Woodmead, Gauteng

Ray of Hope Haematology is seeking an organised, professional and compassionate Personal Assistant / Administrative Assistant to support our specialist and practice team.

You will help coordinate daily administration, manage appointments and correspondence, and ensure patients receive a welcoming and efficient service. This role suits someone who takes initiative, communicates clearly and handles sensitive information with discretion.

Key responsibilities

• Manage the doctor’s diary, appointments, meetings and administrative reminders.
• Answer telephone calls and emails professionally, directing clinical queries to the appropriate team member.
• Welcome patients and assist with appointment bookings and enquiries.
• Prepare and maintain accurate patient records, correspondence and documentation.
• Assist with referrals, medical scheme authorisations and follow-ups.
• Coordinate communication between patients, referring doctors, hospitals and the practice team.
• Assist with invoicing, account enquiries and general administration as required.
• Track outstanding tasks and follow up to keep daily operations running smoothly.
• Maintain patient confidentiality and handle personal information in line with POPIA and practice procedures.

Minimum requirements

• Matric / Grade 12.
• Previous experience in administration, reception or personal assistance.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, email and electronic diary management.
• Ability to prioritise tasks and remain calm in a busy environment.
• A professional, empathetic approach to patients and their families.

Advantageous

• Experience in a medical or specialist practice.
• Knowledge of medical scheme authorisations and medical terminology.
• Experience with GoodX or similar practice management software.
• An administration, secretarial or related qualification.

Pay: R15 000,00 per month

Work Location: In person