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    • Coordinate with providers and pharmacy partners.
    • Follow up on outstanding medical intake forms.
    • As a Patient Care Coordinator, you'll be the primary point of…
    • Be the first point of contact for customers, handling incoming calls with confidence and professionalism.
    • Listen, understand and resolve customer queries and…
    • Must be registered with the medical/ pharmacy council of the country.
    • Collaborate with physicians on medical affairs initiatives including publications,…
    • Current HPCSA registration as independent medical practitioner.
    • Working within and providing guidance and support to a multidisciplinary team, including…
    • In this role, you won’t just audit calls, you’ll uncover risks, influence behaviour, and help drive a strong compliance culture across the business.
    • Minimum of 3 years of successful pharmaceutical or medical device sales experience.
    • Implement the medical visit strategy - Respect target coverage, visit…
    • Bachelor’s degree (advantageous) within the medical field with an excellent academic background (welcome for Fresh graduate).
    • The position is for a Responsible Pharmacist role encompassing quality assurance, regulatory affairs, and pharmacovigilance duties, in compliance with relevant…
    • Prescription Management: Handle prescription requests, review online pharmacy requests or call in medications to local pharmacies, and update medical records…
    • Medical Sales experience and/or Nursing background.
    • Strong knowledge of Anatomy, Physiology and Neonatology.
    • Scrub-tech experience will be an added advantage.
    • Allocate medical aid payments and reconcile outstanding balances.
    • Open and maintain medical aid patient cases on GoodX.
    • Capture stock invoices into GoodX.
    • To support medical teams in round table initiatives and local medical conferences.
    • To prepare and deliver formal technical and/or medical presentations at…
    • Proven track record in multi-site pharmacy management.
    • This role will ensure compliance with all South African regulatory requirements while advancing clinical…
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    • Life science graduate/post-graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance.
    • Prescription Management: Handle prescription requests, review online pharmacy requests or call in medications to local pharmacies, and update medical records…

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Job Post Details

Virtual Telehealth Assistant - job post

Elite Health Center
5.0 out of 5 stars
Remote
Permanent

Job details

Job type

  • Permanent

Full job description

EHCNYCELITE HEALTH CENTER NYC Were looking for a virtual telehealth patient coordinator

Elite Health Center NYC has been transforming lives through medically supervised weight loss since 2016. We provide personalized programs using the latest GLP-1 medications — including Compounded Semaglutide, Tirzepatide, and Sermorelin — with a patient-first, no-commitment approach.

We're a fast-growing telehealth practice with a 4.9/5 patient rating, and we're looking for a passionate Patient Care Coordinator to join our team and help us deliver an exceptional experience to every patient we serve.

THE ROLE What You'll Do

As a Patient Care Coordinator, you'll be the primary point of contact for our patients — guiding them from intake through their entire weight loss journey with warmth, professionalism, and expert knowledge of our programs.

  • Respond to patient inquiries via phone, text, and email
  • Conduct onboarding calls and explain program options
  • Coordinate with providers and pharmacy partners
  • Process refill requests and track patient progress
  • Maintain accurate records in our patient management system
  • Support patients through side effects and dose adjustments
  • Follow up on outstanding medical intake forms
  • Escalate clinical concerns to the appropriate provider

Job Type: Permanent

Application Question(s):

  • NEED TO HAVE TELEHEALTH EXPERIENCE GLP1 is a plus

Work Location: Remote

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