Medical Practice Manager jobs

Dental Practice Manager 2 practice's Loop and Netcare

Core Responsibilities

Operational & Front-Desk Management

• Optimize appointment scheduling to maximize the clinical hours of dentists and oral hygienists.
• Oversee reception functions, ensuring high standards of patient customer service and rapid query resolution

Expanded details to follow

• Manage stock control by tracking dental equipment, ordering clinical supplies, and handling vendor relations ie Milners Dental.
• Coordinate facility maintenance, clinic security, and strict infection control/cleaning protocols.]

Financial Administration to check daily

• Process medical aid claims and reconcile medical aid remittances

HLS to assist

• Execute debt collection and manage outstanding patient balances professionally liase account dept
• Administer petty cash, accounts payable/receivable, and prepare monthly performance reports.HLS to given copy
• Handle cash-billing processes and direct financial discussions with patients regarding treatment plans. Staff Leadership & HR
• Create duty rotas and manage shift rotations for dentists, dental assistants, and administrative staff.
• Supervise and train front-desk and clinical support teams.
• Manage staff performance, time-off requests, and resolve internal workplace disputes.
• Assist with payroll inputs, commission structures, and onboarding new staff members.]

Compliance & Legal Standards

• Enforce POPIA compliance (Protection of Personal Information Act) regarding the storage of patient medical history and personal details.
• Maintain HPCSA guidelines (Health Professions Council of South Africa) across all operational procedures.Drs and OH need insurance Nurses need to be registered with HPCSA
• Adhere to the OHS Act (Occupational Health and Safety Act) to guarantee a secure clinical work environment.

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Job Requirements & Qualifications

• Experience: A minimum of 3 to 5 years of proven experience in dental or medical practice management within South Africa.
• Education: A diploma or degree in Healthcare Administration, Practice Management, or Business Administration is highly preferred.]
• Software Proficiency: Compulsory hands-on experience with specialized South African medical billing software (such as exact), alongside Xero accounting software and Microsoft Office.
• Key Skills: Strong leadership abilities, assertiveness, high-pressure problem solving, and exceptional multi-lingual communication skills

Key Information Overview

Feature] Details

Typical Salary Range R20,000 to R35,000+ per month

Employment Type Full-time, on-site role

Primary Systems Used Exact , Xero, Microsoft Excel

Regulatory Frameworks POPIA, HPCSA, OHSA

Pay: R30 000,00 per month

Work Location: In person