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Practice Manager | Rosebank, Johannesburg | Permanent
Johannesburg, Gauteng
Permanent

Job details

Pay information not provided
Permanent
Johannesburg, Gauteng

Full job description

Designation:
Practice Manager | Rosebank, Johannesburg | Permanent

Category:
Administration and Operations

Job Level:
Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents

Posted by:
PSG Financial Services

Posted on:
09 Oct 2026

Reference Number:
POS41687

Closing date:
22-Oct-2026

Position Type:
Permanent

Location:
Hyde Park


Overview:


VACANCY | PRACTICE MANAGER | ROSEBANK, JOHANNESBURG | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job description:

PSG has an exciting opportunity for a dynamic Practice Manager who will be responsible for coordinating and streamlining our internal operations.

Responsibilities:

Management Committee(MANCO):

  • Assist with scheduling of MANCO meetings
  • Coordination of MANCO replacements and elections
  • Compiling of Agenda Packs
  • Minute Taking in meetings

Presentations and Communications:

  • Create presentations for employers and members
  • Create one-pagers/documents when requested by employers
  • Assist with Onboarding member packs per employer

Compliance/Audits:

  • Draft SLA documents
  • Maintain FICA standard
  • Assist with loading and setting up New Products/Clients

Employer Service Management:

  • Compile Annual Checklist
  • Maintaining employer contacts, portal access, and responsible persons
  • Compiling and reviewing Admin reports
  • Drafting of business communications

Projects and Events:

  • Responsible for planning and coordination of Team events and functions

Practice Processes and Workflows

  • Improve technology process and implement Future AI work flow
  • Manage social media marketing and communication
  • Oversee day-to-day operations and workflow between advisory, planning, and support teams
  • Manage the scheduling and allocation of client reviews across the practice
  • Act as the liaison with product providers and ensure smooth onboarding and servicing processes
  • Maintain and report on key business metrics and operational statistics
  • Track and monitor new business submissions and ensure timely completion
  • Maintain HR records and assist with general office and facilities management
  • Support the leadership team with operational implementation of strategic initiatives
  • Develop, document and coordinate all administrative processes
  • Ensure the efficient co-ordination and planning of client functions
  • Ad-hoc and special projects

Minimum requirements:

  • Relevant financial services Degree
  • 6+ years of relevant working experience within the financial services industry (Employee Benefits Preferred)
  • Strong Computer literacy (Co-Pilot, Sharepoint, Teams, Powerpoint and the broader MS Office & MS Excel)

Competencies required:

  • Attention to detail
  • Good communication skills (written & verbal)
  • Interpersonal skills
  • Excellent administration skills
  • Planning and organising skills
  • Good time management skills
  • Resilient with a good level of stress tolerance
  • Team Player
  • Client service driven
  • Ability to mentor junior staff

How to apply:

Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAk by no later than 22 October 2026. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.

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