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Medical Practice jobs in Johannesburg, Gauteng

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    • Experience in a medical or specialist practice.
    • Knowledge of medical scheme authorisations and medical terminology.
    • View all Ray of Hope Haematology jobs - Randburg jobs - Medical Administrative Assistant jobs in Randburg, Gauteng
    • Salary Search: Personal Assistant / Administrative Assistant – Medical Practice salaries
    • Understanding of medical billing, patient confidentiality, and ethical practice.
    • Previous experience in a medical or dental practice highly advantageous.
    • 3-5 years' experience in a managed healthcare, medical scheme, healthcare funding, or medical aid administration environment.
    • Previous Work Experience in medical practice.
    • Taking patient history, testing Visual Acuity & Autorefractions.
    • 8:00 AM to 5:00 PM.
    • Experience using medical practice management software.
    • Previous management or supervisory experience in a medical practice or healthcare setting.
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Job Post Details

Personal Assistant / Administrative Assistant – Medical Practice
Ray of Hope Haematology
Randburg, Gauteng
R15 000 a month
Permanent, Full-time
Apply now

Job details

R15 000 a month
Permanent, Full-time
Randburg, Gauteng

Full job description

Ray of Hope Haematology is seeking an organised, professional and compassionate Personal Assistant / Administrative Assistant to support our specialist and practice team.

You will help coordinate daily administration, manage appointments and correspondence, and ensure patients receive a welcoming and efficient service. This role suits someone who takes initiative, communicates clearly and handles sensitive information with discretion.

Key responsibilities

  • Manage the doctor’s diary, appointments, meetings and administrative reminders.
  • Answer telephone calls and emails professionally, directing clinical queries to the appropriate team member.
  • Welcome patients and assist with appointment bookings and enquiries.
  • Prepare and maintain accurate patient records, correspondence and documentation.
  • Assist with referrals, medical scheme authorisations and follow-ups.
  • Coordinate communication between patients, referring doctors, hospitals and the practice team.
  • Assist with invoicing, account enquiries and general administration as required.
  • Track outstanding tasks and follow up to keep daily operations running smoothly.
  • Maintain patient confidentiality and handle personal information in line with POPIA and practice procedures.

Minimum requirements

  • Matric / Grade 12.
  • Previous experience in administration, reception or personal assistance.
  • Strong organisational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office, email and electronic diary management.
  • Ability to prioritise tasks and remain calm in a busy environment.
  • A professional, empathetic approach to patients and their families.

Advantageous

  • Experience in a medical or specialist practice.
  • Knowledge of medical scheme authorisations and medical terminology.
  • Experience with GoodX or similar practice management software.
  • An administration, secretarial or related qualification.

Pay: R15 000,00 per month

Work Location: In person

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