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    • Knowledge of medical aid and PMB rules will be beneficial.
    • Do quotes for all exams and take co-payments/short payments by medical aids.
    • View all Provantage media jobs - Alberton jobs - Medical Receptionist jobs in Alberton, Gauteng
    • Salary Search: Front Line Medical Receptionist salaries in Alberton, Gauteng
    • See popular questions & answers about Provantage media
    • The main purpose of this position is to provide a professional and courteous reception service to SARB visitors.
    • Answer and divert calls through switchboard.
    • As receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions.
    • Responsible for the effective management of the telephone switchboard and maintenance of a computerized database of telephone information.
    • Uvongo Beach Clinic is looking for suitably qualified customer-orientated person to provide timeous, efficient front-line service to patients and visitors.
    • Greeting visitors, handle incoming calls and perform general administrative duties.
    • Receive, direct and redirect calls.
    • Resolve general queries from visitors.
    • The Receptionist is the first internal point of face-to-face or telephonic contact for the campus and is responsible for welcoming guests and greeting people…
    • Obtain medical consent on behalf of a doctor.
    • This is not a conventional receptionist or general administrative position.*.
    • In this role, you'll be the backbone of our operations, helping businesses stay connected, responsive, and focused on what truly matters.
    • Minimum 5 years’ relevant administrative or receptionist experience.
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    • The Receptionist is responsible for providing secretarial, clerical and administrative support to Trafigura and its subsidiaries, in order to ensure effective…
    • Providing administrative and clerical support to ensure that services are provided in an effective and efficient manner.
    • Monitor and report line quality.
    • 2+ years of experience in patient intake, care coordination, medical front desk, or healthcare customer support roles.
    • Prior remote work experience is required.

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Job Post Details

Front Line Medical Receptionist - job post

Provantage media
3.5 out of 5 stars
Alberton, Gauteng
Permanent, Full-time

Job details

Job type

  • Permanent
  • Full-time

Location

Alberton, Gauteng

Full job description

Are you interested in

Joining a dynamic team where you can make a real impact in patient care?
Diagnostic Radiological Services Inc. are looking for passionate, skilled professionals to join our fast-paced, supportive environment where teamwork and compassion are at the heart of everything we do.

We offer:

  • Comprehensive onboarding and support.
  • A collaborative environment and commitment to continuous team development through Arbinger training and principles.
  • An opportunity to grow and expand your skills, constantly challenging yourself and advancing your career.
  • A competitive salary package and benefits.

Your typical day as a Receptionist in a radiology reception environment includes:

Receiving patients in a friendly and welcoming manner, capture and/or update their information on the system, provide quotes for exams, take co-payment/short or private payments, provide info for the preparation of exams, handle queries, print patient reports.

  • Minimum Requirements:

  • Grade 12
  • Intermediate Word, Excel, Outlook
  • 2 - 3 years experience in a professional high-pressure environment
  • Knowledge of medical aid and PMB rules will be beneficial.
  • Knowledge of the POPI Act regulations for healthcare will be beneficial
  • Own reliable transport, non-negotiable

Main Responsibilities:


  • Acknowledge all patients with warmth and friendliness, showing empathy where needed
  • Capture all patient info correctly, checking info as you type (must be able to capture at least 6 patients per hour)
  • Check medical aid benefits
  • Do quotes for all exams and take co-payments/short payments by medical aids
  • Ensure you understand and follow the protocol for emergency patients, ensure terms and conditions are signed.
  • Book patients for CT & MRI scans and provide prep info for CT & MRI exams
  • Obtain Authorization for all examinations.
  • Process payments for all private patients, walk-in or in-hospital patients, allocate payments to correct invoices
  • Obtain and scan in all relevant WCA documents for workplace injuries/diseases
  • Scan and attach all relevant documents to the correct patient profile
  • Resolving telephonic enquiries
  • Work hand in hand with the Radiography Team Leader and Head Office staff to ensure an efficient and affective workflow between all departments
  • Participate in monthly staff meetings /small group meetings and make suggestions for improvement

Hours of Work:


Shift rotation on a weekly basis:

07h00 16h00, 7h30 16h30, 08h00 17h00, 08h30 17h30 & 09h30 18h00

Weekend Overtime every 4th weekend:

Sat: 08h00 18h00 (time off given the morning and OT payment for afternoon).
Sun: 08h00 18h00 (paid as OT)

We encourage differently abled people to apply

We support an inclusive work environment and welcome applications from individuals with disabilities. A reasonable range of mobility is however essential in the medical field, including support staff.

Why Choose Us?

At Diagnostic Radiological Services Inc, we focus on compassionate patient care and strong teamwork.

We offer a supportive, connected work environment thats fast paced but less formal, with directors who are hands-on and closely involved with the team.

We have many long serving employees, celebrating 10, 15, 20, and a few 30 years of service.

We are proud to partner with the University of Johannesburg in training clinical staff and maintain an open-door policy, with a flat management structure.

Were working to integrate Arbinger principles throughout our organisation, helping us cultivate a mindset of growth, collaboration, and mutual respect.

Ready to make a difference? Apply today to become part of a team that cares about your success and
well-being.

We support an inclusive work environment and welcome applications from individuals with disabilities. A reasonable range of mobility is however essential in the medical field, including support staff.

Kindly note: we will retain your CV and personal information for future suitable vacancies. If you object to your information being kept, please indicate your objection and we will carefully discard all your information.

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