Skip to main content
Post your resume and find your next job on Indeed!

Medical Receptionist jobs in Cape Town, Western Cape

Sort by: -
    • Records: Keep medical records, notes, and workflows tight and up to date.
    • Hours: 4pm – 12am SAST or 7pm – 3am SAST (U.S. business hours) — your mornings and…
    • This is a role for someone who can offer reassurance to a student who is feeling unwell, warmly welcome a parent or visitor, receive a delivery and answer a…
    • View all St Cyprians jobs - Cape Town jobs - High School Teacher jobs in Cape Town, Western Cape
    • Salary Search: High School Receptionist salaries in Cape Town, Western Cape
    • Botique training facility front House duties (Welcome members and Guests, manage entry/visitors).
    • Handle daily admin and front- desk tasks.
    • Provide administrative support to the nursing management team, including data capturing, handling correspondence, filing, answering calls, and diary/email…
    • Experience in hospital/medical environment advantageous.
    • Welcome and greet all visitors into the healthcare in a courteous manner.
    • To provide front-desk service and support to the customers & visitors.
    • Perform front of house operational services including receiving calls, taking of messages…
    • As a receptionist at our company, you will receive and handle walk-in clients and visitors and to answer switchboard in such a way that it projects a…
    • This job requires some flexibility in terms of your schedule, focus, able to multi-task, work under pressure, people skills and an excellent telephone manner.
    • The incumbent of the role is responsible for providing the business with high quality administration support of answering calls, transferring them and taking…
    • The successful candidate will be the first point of contact for visitors and callers, while providing general administrative support to ensure the reception…
    • Working Hours: Rotating shifts – generally 09:00–18:00 or 10:00–19:00, with occasional 08:00–17:00 shifts depending on operational requirements.
    • Coordinate and manage front desk operations and staff.
    • Strong focus on driving monthly sales targets – services and retail.
    • Front desk : 1 year (Preferred).
    • Experience as a receptionist, administrative assistant, personal assistant, medical receptionist or general assistant *does not qualify as relevant chairside…

People also searched:

receptionist admin
medical sales
pharmaceutical
retail
training manager
medical administration
medical billing
medical receptionist

Job Post Details

Remote Medical Receptionist & CSR (Remote - U.S. Hours)
Mascotte
·
4.5
South Africa
•
Remote
Full-time
Apply now

Job details

Pay information not provided
Full-time
Remote in South Africa

Full job description

Location: Remote — work from anywhere in South Africa

Hours: 4pm – 12am SAST or 7pm – 3am SAST (U.S. business hours) — your mornings and early afternoons are completely free. No weekends.

The Role

You'll be the dedicated remote front-desk for one U.S. veterinary clinic — their care coordinator, their client's first voice, part of their team every day. This is real veterinary work, done from home.

What You'll Be Doing

  • Client Communication: Answer and initiate calls, texts, chats, and emails from pet parents with empathy and clarity.
  • Appointment Scheduling: Book, reschedule, and confirm visits.
  • Care Navigation: Help pet parents understand what comes next — triage inquiries, explain services, coordinate follow-ups.
  • Care Navigation: Help pet parents understand what comes next — triage inquiries, explain services, coordinate follow-ups.
  • Estimates & Treatment Plans: Build estimates in partnership with the veterinary team.
  • Records: Keep medical records, notes, and workflows tight and up to date.

Why Mascotte

Mascotte is a fast-growing, tech-enabled company transforming how U.S. veterinary practices operate behind the scenes. We're not a staffing agency — our team members are dedicated, long-term extensions of the clinics they support. Everyone here has lived the vet clinic hustle.


Requirements


Who We're Looking For

  • Veterinary experience: At least 1 year of experience in a veterinary clinic or hospital — front desk, reception, practice administration, or client care, with clinic names and employment dates shown in your CV work history.
  • Scheduling experience: You've handled appointment booking, rescheduling, and confirmations in a veterinary clinic or hospital.
  • Spoken English: You'll be on live calls with American pet owners all day. Fluent, professional English is essential — and we assess it based on evidence, not self-rating, including prior phone-based roles serving English-speaking clients and fluent, well-written free-text application answers.
  • Tech-comfortable: Hands-on with veterinary practice management software — you can name the systems you've used and describe your day-to-day work in them. Experience with VoIP tools is a plus.
  • Team-oriented: Experience coordinating with veterinarians and clinic teams to keep communication and follow-up moving.
  • Remote-ready: You can describe a specific remote-work setup: fibre or fixed internet of at least 25 Mbps, backup power that lets you work through load shedding (inverter, UPS, or generator), and a quiet dedicated space for taking calls.
  • Fixed-shift availability: You can work the fixed shift you're assigned — either 4pm–12am SAST or 7pm–3am SAST, Monday to Friday — on a permanent, long-term basis. We assess this based on the evidence in your CV, including your current commitments and any prior sustained evening or night shift work.

Benefits
  • 15 days off per calendar year
  • Off on 7 American public holidays
  • 1 month of sabbatical leave fully paid every 4 years in addition to annual PTO allowance
  • No commute, no weekend-work, no overtime, no rotating shifts
  • 13th month of paycheck as a performance bonus every 12 months
Let Employers Find YouUpload Your Resume