Medical Receptionist jobs in Mitchells Plain, Western Cape

Location: Netcare Kuils River Hospital, 33 Van Riebeeck Road, Kuils River, Cape Town
Position Type: Contract 4-6 Months (Maternity Leave cover), with the possibility of extension
Salary/Remuneration: Market-related / Negotiable based on experience.

About the Position

An established private Cardiology practice located within the Netcare Kuils River Hospital is seeking a professional, compassionate, and highly organised Temporary Medical Receptionist. As the first point of contact for our patients, you will play a critical role in delivering patient-centred care, managing front-office administration, and ensuring the smooth day-to-day operation of a busy specialist medical practice.

Key Responsibilities

• Patient Relations & Reception: Provide a warm, professional, and empathetic welcome to patients, families, and visitors.
• Appointment Scheduling: Efficiently manage the practice diary, coordinating specialist consultations and cardiac diagnostic procedures.
• Switchboard Management: Answer, screen, and route incoming telephone calls and manage the practice email inbox.
• Medical Billing & Claims Administration: Confirm patient medical aid benefits, submit electronic claims, handle billing queries, and manage day-end cash ups/receipting.
• File & Data Management: Accurately capture and update patient demographic and clinical records on the practice management system.
• Hospital Liaison: Coordinate admissions and direct patients to the hospital's cardiac centre or wards when necessary.

Requirements

• Education: Grade 12 / Matric qualification (NQF Level 4).
• Experience: Minimum of 2 years of experience as a Medical Receptionist within a private practice or hospital environment (experience in a Cardiology or Internal Medicine practice is a distinct advantage).
• Technical Skills: Proficiency in medical billing software (e.g., VeriClaim and MS Office (Word, Excel, Outlook)).
• Competencies: Exceptional interpersonal and communication skills, strong attention to detail, ability to handle high-stress situations with empathy, and absolute commitment to patient confidentiality (POPIA compliance).

How to Apply

Interested candidates who meet the above criteria are requested to email their detailed CV and contactable references to stephanieh@saendovascular.com using the reference code: CARD-TEMP-2026.

Closing Date: 09/10/2026

Please note: This is an independent private practice vacancy situated inside the hospital facility, not a direct employment offer from Netcare Ltd. Correspondence will only be entered into with shortlisted candidates

Work Location: In person