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Medical Receptionist jobs in Randburg, Gauteng

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    • Greeting visitors, handle incoming calls and perform general administrative duties.
    • Receive, direct and redirect calls.
    • Resolve general queries from visitors.
    • View all The Focus Group jobs - Sandton jobs - Switchboard Operator jobs in Sandton, Gauteng
    • Salary Search: Receptionist Switchboard / Helpdesk Operator salaries in Sandton, Gauteng
    • The purpose of the position is to ensure all incoming calls in the dealership switchboard are timeously answered and the front desk is professionally managed;…
    • Knowledge of medical aid and PMB rules will be beneficial.
    • Do quotes for all exams and take co-payments/short payments by medical aids.
    • Oversee daily front desk operations, including patient reception, scheduling, and customer service.
    • Manage doctors’ diaries and appointment bookings (online and…
    • The Receptionist is responsible for providing secretarial, clerical and administrative support to Trafigura and its subsidiaries, in order to ensure effective…
    • In this role, you'll be the backbone of our operations, helping businesses stay connected, responsive, and focused on what truly matters.
    • Effective reception services to support office operations.
    • Reception appearance and adherence to business etiquette.
    • Management of deliveries and receiving.
    • 2+ years of experience in patient intake, care coordination, medical front desk, or healthcare customer support roles.
    • Prior remote work experience is required.
    • Welcome and assist visitors, clients, and stakeholders in a professional manner.
    • Answer and direct incoming calls via the company switchboard.
    • Greet and welcome every visitor, customer and employee warmly and professionally.
    • Assist walk-in customers and external visitors with enquiries and direct them…
    • To plan, coordinate and execute case management work at hospital level.
    • The incumbent utilises clinical knowledge to minimise financial risk and ensure accurate…

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Receptionist Switchboard / Helpdesk Operator
The Focus Group
·
4.4
Sandton, Gauteng
Full-time
Apply on company site

Job details

Here’s how the job details align with your profile.

Job type

Full-time

Full job description

The Focus Group
Sandton, 8092
04 February 2026

Junior
R0 - R0
Full Time
Market Related
On-site
2 - 4 years
Skills
Help Desk
Reception
Switchboard
Industries
Property
Job Description

Greeting visitors, handle incoming calls and perform general administrative duties. The scope of work for the receptionist position in Sandton has changed given the fact that there is no longer a reception area, therefor clients, visitors and contractors are no longer received. The job specification is therefore amended to include Helpdesk Operator responsibilities.

Office Support

  • Receive, direct and redirect calls.
  • Answer all incoming calls and handle caller’s inquiries.
  • Act as first point of contact for all customer enquires take detailed messages, relay telephone messages.
  • Assist with bookings of boardrooms if/when requested to.
  • Inform relevant staff of visitor’s arrival.
  • Resolve general queries from visitors.
  • Project a professional image of the company by:
  • delivering friendly and efficient service
  • ensuring calls speedy
  • effectively answer or direct queries or enquiries

Helpdesk

  • PIMS Helpdesk 2/ MyBuildings – Tasks allocated can vary according to requirements and may be amended from time to time.
  • Manage marketing and Transnet vendor documentation in line with procedural documentation.
  • Loading of National Marketing and Transnet vendors.
  • Assist contractors with day-to-day enquiries.
  • Checking/auditing of Marketing and Transnet vendor received invoices and to be checked against the compliance checklist.
  • Check coding of invoices as per the code supplied by the requester of the job card
  • Ensuring that the correct paperwork is attached to the invoice.
  • Follow up and resolve non-compliant invoices
  • Reconciliation of Marking and Transnet vendor statements
  • Update vendor files.
  • Administration and data capturing as may be required from time to time including but not limited to Tenant information uploads to MyBuildings for broadcast purposes

Qualifications

  • Grade 12 (Matric)

Experience

  • Minimum of 2 - 4 years’ experience in a Switchboard/Helpdesk Operator role and administrative environment
  • Strong Proficiency in relevant computer and software packages i.e. MS Office
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