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Medical Detailing Rep - Mpumalanga - job post

Reckitt
3.8 out of 5 stars
Nelspruit, Mpumalanga
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Location

Nelspruit, Mpumalanga

Full job description

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Sales

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

The Medical Detailing Representative is responsible for managing an assigned territory, planning and executing regular engagements with healthcare professionals to achieve call rate and coverage targets. The role focuses on delivering effective detailing of Reckitt brands to drive recommendations, script share, and market growth, while supporting CPD engagement and pharmacy training initiatives. Accurate CRM reporting and alignment to cycle plans are essential to ensure data-driven execution and performance.

Your responsibilities

Healthcare Professional Engagement & Education:
  • Conduct face-to-face detailing calls with HCP’s (Specialists, GP’s, Clinic Sister, Physiotherapists, and Pharmacists/Pharmacist assistants).
  • Deliver clinical education and product training sessions to ensure HCPs understand the benefits, appropriate use, and safety profiles of Reckitt’s products.
  • Facilitate CPD-accredited educational sessions for doctors and pharmacists.
  • Support activations for doctors and pharmacists, ensuring engagement with key therapeutic areas.

Pharmacy Engagement:
  • Provide in-depth product training and clinical detailing and updates to pharmacy staff.
  • Educate pharmacists on best practices for patient counselling related to Reckitt’s portfolio.

Regulatory & Pharmacovigilance Support:
  • Report adverse events and product complaints in line with Reckitt’s pharmacovigilance policies.
  • Communicate updates on PI label changes and ensure HCPs are informed of any regulatory changes.

Operational & Administrative Responsibilities:
  • Log all detailing calls and interactions in the company’s CRM system honestly and accurately.
  • Manage monthly budgets related to travel, activations, and educational initiatives.
  • Prepare and submit reports infield activities, HCP engagement, and market insights.

Industry Events & Continuous Learning:
  • Attend and represent Reckitt at relevant medical conferences, trade shows, CPD events, CME event, Round Table etc.
  • Stay up to date with medical and scientific developments relevant to Reckitt’s product portfolio.
  • Collaborate with internal stakeholders to align educational efforts with broader medical marketing strategies.

The experience we're looking for

  • Minimum BSc Degree or Similar Qualifications in the line with HCP’s (e.g. Physiotherapist, Biokinetics, Pharmacy Related Qualification)
  • Prior experience as a Medical Detailing Representantive preferable
  • Intermediate knowledge of MS Office (Outlook, Word, Excel, Powerpoint)

The skills for success

Healthcare, Communication, Analytical, Clinical, Financial

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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