Office Administrator jobs

Company Description

Welcome to HIGHVERN. We are an award-winning provider of private wealth, fund and corporate administration services.

Key Accountabilities:

• Completion of core workflows in line with established procedures to underpin accuracy and consistency in the management of our client structures.
• Adherence to key performance indicator standards in the execution of all tasks and early escalation should the risk of backlog building/other issues appear.
• Client / structure data management in a timely manner as required; accuracy of core data being critical to the service standards we achieve.
• Gathering and progressing documentation in relation to bank account opening on behalf of the client structures we maintain.
• Timely and accurate payment processing in line with policy and procedure, with particular concern for the rules around AML, sanctions and CFT.
• Close collaboration with and support to Client Management, delivering specific administrative tasks required in meeting client or business needs.
• Professional and effective communication with 3rd party providers or agents in the execution of client activities required.
• Ensuring documents created are filed electronically and/or physically fully in line with house records management policy and using the technology available.
• Accurate and on time recording of time and meeting utilisation targets to enable the business to invoice clients fully for the services provided.
• Commitment to learning and professional development (especially technical), including maintaining CPD up to date, in line with expectations and ambitions

Requirements:

• Ability to act efficiently but knowing when to escalate & seek guidance
• Positive collaboration with all Private Wealth colleagues & wider stakeholders
• Ongoing compliance with all internal policies and procedures
• Ongoing compliance with all relevant regulatory/legal requirements
• Effective contribution to group projects as necessary
• Full awareness of Highvern policies and procedures
• Highly effective and adaptive interpersonal skills
• High quality communication (written/verbal) esp. when dealing with externals
• Collaborative team player
• Good awareness of KYC, AML, CFT and GDPR requirements
• Good knowledge of and experience of working with NavOne
• Good knowledge of doc. management principles and core MS Office apps
• STEP (studying)
• ICSA (studying)
• Degree in relevant subject