Office Assistant jobs

Job Overview

Office Sales Administrator required in Cape Town.

Are you a highly organised, professional individual with strong administrative skills and excellent computer literacy?

Our client in Montague Gardens is seeking a reliable, customer-focused Office Sales Administrator to support their sales team and ensure the smooth operation of daily office activities.

The ideal candidate will be efficient, detail-oriented, and confident communicating with both customers and internal departments.

Requirements:

• Matric,
• Minimum 2–4 years’ experience in a sales administration, office administration, or customer service role
• Strong verbal and written communication skills with excellent email and telephone etiquette
• High level of computer literacy (MS Office; experience with CRM or ERP systems an advantage)
• Strong attention to detail and accuracy in documentation
• Ability to multitask, prioritise, and work in a fast-paced environment
• Professional, well-organised, and customer-oriented
• Team player with a proactive and solution-driven mindset

Duties and Responsibilities:

• Manage all administrative tasks related to the sales department, including quotations, sales orders, and invoicing.
• Handle incoming customer enquiries via phone and email, providing accurate information and exceptional service.
• Assist the sales team with preparing proposals, price lists, and product documentation.
• Maintain and update customer records, databases, and filing systems.
• Liaise with internal departments such as logistics, accounts, and warehouse to ensure accurate and timely order fulfilment.
• Follow up on outstanding quotes and provide customers with updates on orders and delivery timelines.
• Monitor stock levels and coordinate with purchasing departments when required.
• Prepare weekly and monthly sales reports for management.
• Ensure office processes and procedures run smoothly and efficiently.
• Assist with general office duties such as answering phones, welcoming visitors, and coordinating meetings when needed.