Performance Management System Officer jobs

NACOSA is looking for a (M&E) Officer to join our team as part of the SEF Project. The M&E Officer will ensure accurate collection, capturing, and reporting of programmatic data for NACOSA implementing partners. The role includes building M&E capacity and mentoring implementing partners to strengthen data quality and reporting systems.

The duties and responsibilities of the Monitoring & Evaluation (M&E) Officer will include, but not limited to:

• Review IP monthly reports for accuracy, timeliness, and completeness; address data gaps or errors and alert managers to major issues.
• Clean and correct raw data, maintain oversight of electronic data systems, and contribute to updating data collection tools.
• Ensure IPs use standardized data collection tools consistently and maintain accurate paper and electronic records.
• Conduct monthly and quarterly data verification, including extensive site visits, and provide feedback to IPs and managers.
• Prepare IPs for external audits and verification visits, and recommend methods to improve data quality.
• Mentor and train partners on M&E philosophy, indicators, tools, and systems; provide technical support and represent NACOSA in stakeholder engagements.
• Deliver internal presentations on M&E materials and provide weekly, monthly, and quarterly data analysis to inform programming and funder reporting.
• Assist managers with preparation of reports, presentations, and publications for internal and external audiences.
• Motivate employees, support HR processes (recruitment, orientation, disciplinary, attendance), and implement performance management plans.
• Provide training and mentoring to interns, team leaders, and M&E champions; develop improvement plans and support debriefing sessions.
• Perform ad hoc departmental tasks, support managers in data-related meetings, and stand in for colleagues or supervisors when required.

• Bachelor’s Degree in Social Science, Public Health, or related discipline (preferred); prior relevant experience will be considered.
• Minimum of 3 years’ experience in an M&E function, including monitoring data quality, capacity development of field staff, and coordinating teams.
• Proficiency in English plus one other South African language (African language highly advantageous).
• Valid driver’s license; SAMEA membership advantageous.
• Experience using data management systems and MS Office, with proven ability to work effectively in fast-paced, high-volume environments.

Personal Competencies

• Strong communication and interpersonal skills.
• Good computer skills with proficiency in MS Suite.
• Achievement orientation with attention to detail and accuracy.
• Monitoring and evaluation capability with strong analytical thinking.
• Planning, organising, prioritising tasks, and problem-solving ability.
• Information-seeking mindset, curiosity, and adaptability in dynamic environments.
• Relationship-building, teamwork, and cooperation with colleagues and partners.
• Ability to mentor, support, and collaborate across teams to build capacity.

Application process:

Please note that applicants must meet the eligibility requirements of the SEF Project.

Applicants currently receiving SASSA or other state grants will not be eligible, except for applicants receiving the Child Support Grant.

This exclusion includes individuals receiving:

• Social Relief of Distress (SRD)

• Disability Grant

• Older Persons/Old Age Grant

• NSFAS funding

PLEASE NOTE:

Preference will be given to suitably qualified applicants who are members of the designated groups in line with the employment equity plan and targets of NACOSA. We also encourage people with disabilities to apply. NACOSA is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in this regard will be appreciated.

In the event that you do not hear from us 2 weeks after the closing date, please consider your application unsuccessful. NACOSA reserves the right to amend and/or withdraw adverts at any time without notification. NACOSA respects the privacy of its stakeholders and will treat all personal information provided in line with our recruitment policy and in accordance with the Protection of Personal Information Act. As part of our hiring process, NACOSA will inquire during reference checks for information about job applicants’ reference persons regarding any finding of sexual exploitation, abuse, and/or harassment as well as any other forms of misconduct.