Product Support jobs
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- Prophet SoftwareSouth Africa
- Technical support via our online logging system or telephone.
- Interpret client needs, plus configure and support the software solutions to an agreed pre-defined…
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- Impact ClientsSouth Africa
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- Dreamtec Innovation (Pty) LtdPretoria, Gauteng
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- Ingrain S.AIsando, Gauteng
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- Infineon Technologies AGMica, Limpopo
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- MazivBryanston, Gauteng
- Provide 3rd line support services for users, by solving escalated incidents and problems.
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- NOV Inc.Port Elizabeth, Eastern Cape
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- CultimateMelrose Arch, Gauteng
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- InvestecJohannesburg, Gauteng 2196
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- OptixBenoni, Gauteng
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Job Post Details
Product Support Specialist
South Africa
Product Support Specialist
Job details
Pay information not provided
South Africa
Full job description
Technical support to Prophet clients.
Areas of responsibility
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Technical support via our online logging system or telephone.
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Must be able to understand clients’ business operations and how they can best use Prophet software.
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Interpret client needs, plus configure and support the software solutions to an agreed pre-defined blueprint.
Desired Skills & Experiences
Technical
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One year+ tertiary IT qualification
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Experience of software support
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Excellent technical skills
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Strong technology inclination
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Knowledge of the perishable food supply chain
Personal
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Excellent written communication skills
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Possess a flexible and positive ‘can-do’ approach to work
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Resilient and flexible.
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Good planning and organising skills.
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Having and maintaining a clean driver’s license.
Negotiable salary.
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