Product Tester jobs

Soulbound (https://soulbound.game/) is a top-down pixel-art MMO launching on Steam. Over 1 million players played the browser version; we've rebuilt the entire game for PC — new engine, new progression, new narrative framework. We're a remote team of ~20, we hire from anywhere in the world, and we care about one thing above all: passion.

Forget everything you think QA is. This is not a role where you log bugs and toss them over a wall. At Spiderware, QA means finding, understanding, and solving. When something breaks, you're the detective: you work out exactly how it broke, chase down why, and then help drive the fix by pulling in engineers, designers, whoever it takes, until it's actually solved. You'll be the person who protects what a million players see, on a game that ships changes in real time. It's the most hands-on QA role you will find anywhere. This is an entry-level role, so we don't specify a degree, your age, or your background. We care about three things:

1. You solve problems, not just spot them. When a quest snags or a number looks wrong, you can't let it go, and you can't stop at "it's broken." You want to know why. You form a theory, test it, narrow it down, and hand the team a solved case.

2. You're a gamer. You play RPGs, MMORPGs and indie games, and you understand how they're meant to feel. You know the difference between "annoying" and "broken," and you can say why. If you don't play games in this genre, this isn't the role for you.

3. You learn fast and take feedback. You write clearly, follow a repro step-by-step, and turn "it's weird" into something an engineer can act on in minutes. When someone shows you a better way, you use it the same day.

What You'll Actually Do

• Playtest new quests, systems and builds before players ever see them
• Break the game on purpose then investigate why it broke, isolate the cause, and propose the fix
• Work directly with engineers and designers to get problems actually solved, not just filed
• Verify fixes and run regression passes on a live, fast-moving game
• Stress-test around the big moments like launches, events, updates
• Feed patterns back to the whole team: you're the player's early-warning system
• Feedback what feels fun, and what doesn't, working with designers to improve the experience.
• Have a space to propose your ideas and improvement designs to the design team.

What This Is (And What It Isn't)

This is your foot in the door in the games industry with real QA experience on a shipping MMO with a proven player base, direct access to the people building it, and a genuine path to ongoing roles.

Where This Leads

Almost everyone who joins Spiderware at junior level starts in QA or Support, by design. It's the fastest way to learn the game inside out: you play it, you test it, you see exactly where players get stuck. It's also how you learn the studio, how we operate, who does what, how it all fits together. From there the path is wide open: QA and Support people here have become quest designers, narrative writers, game designers, and heads of department, some within six months. If you're passionate and dedicated, the opportunity is enormous.

Requirements

• A genuine passion for gaming especially RPGs, MMORPGs, indie and top-down/pixel-art games
• Sharp attention to detail
• Clear written communication, you can describe a problem so someone else can reproduce it
• You must be self-motivated and proactive, working remote, you don't wait to be told what to test, you think ahead and work without being directed.
• Thick skin, you can take direct, sometimes brutal feedback and use it to improve.
• Available to commit meaningful hours, night shifts or weekends. this isn't a "check in once a week" role.
• English speaking at native level, reading and writing.
• A steam profile with a strong playtime record.

Nice to Have

• Experience filing bugs (any tracker)
• Modding or running game servers
• A basic feel for how games are built
• Familiarity with test cases or checklists

Benefits

• You'll learn faster here than at any studio you could join, because we ship to a live game in real time and you see the results the same day
• Real QA experience on a live game with 1M+ players
• Direct access to the studio founder, design and engineering, with no layers between you and the people who fix things
• Learn professional QA end to end: repro, triage, root-cause investigation, regression, release testing
• Flexible hours that fit around your studies or other commitments
• Work remotely from anywhere in the world
• Genuine path to ongoing roles for standout performers
• Small, fast-moving indie studio where your work protects what millions of players see